Insurers need detailed information about both the commercial building and how it is occupied.

What basic property information is required? #

This can include:

• Property address.
• Building sum insured.
• Year built.
• Construction.
• Number of storeys.
• Floor area.
• Property condition.
• Heritage status where relevant.

What occupancy information is needed? #

Insurers may ask for:

• Tenant names.
• Tenant business activities.
• Percentage of property occupied.
• Any vacant areas.
• Hazardous activities.
• Storage arrangements.
• Hours of operation.

A change in tenant can materially change insurer appetite.

What protection information may be required? #

Depending on the property:

• Fire alarms.
• Sprinklers.
• Hydrants.
• Extinguishers.
• Security alarms.
• CCTV.
• Access controls.

What financial information may be needed? #

For Loss of Rent cover:

• Annual rental income.
• Outgoings.
• Required indemnity period.
• Lease information.

What other information can insurers request? #

This can include:

• Claims history.
• Flood exposure.
• Bushfire exposure.
• Building valuations.
• Risk surveys.
• Mortgagee details.
• Renovations.
• Solar installations.
• Machinery associated with the property.

Providing accurate information about the building and tenants helps insurers assess the actual property exposure.