Do not delay notifying Webber Insurance simply because you do not yet have every document that may eventually be required.

In many cases, an initial claim or notification can be made using the information currently available, with supporting documents provided later.

Missing information can, however, delay the insurer’s assessment.

What alternative information might help? #

Depending on the claim, useful evidence can include:

• Photos or videos
• Receipts or invoices
• Repair quotations
• Bank or credit card records
• Accounting or asset records
• Serial numbers or product details
• Emails or contracts
• Police or incident reports
• Witness details
• Earlier photographs showing ownership or condition

Alternative evidence may sometimes be accepted where an original document is unavailable, but this depends on the insurer, policy and circumstances.

Tell us what you have and what is missing. We can help identify what other information may assist.

Email [email protected] or use our Claims page.