Webber Insurance can assist with lodging and managing your Commercial Motor Insurance claim.

What should I do immediately after an accident? #

Where it is safe to do so:

• Make sure everyone is safe
• Contact emergency services where required
• Do not admit liability
• Do not agree to pay another party
• Exchange driver and vehicle details
• Record the location, date and time
• Take photographs
• Record witness details
• Report theft or malicious damage to police where appropriate
• Take reasonable steps to prevent further damage

What information should I provide? #

Useful information includes:

• Business and policy details
• Vehicle registration
• Driver details
• Driver licence details
• Description of the incident
• Photographs
• Other party details
• Witness details
• Police event number where applicable
• Towing details
• Emergency repair invoices or receipts

Email [email protected] or use our Claims page.

Do not arrange permanent repairs, dispose of the vehicle or authorise significant costs without first checking with Webber Insurance or the insurer.

Emergency work may sometimes be necessary to protect the vehicle or prevent further damage. Keep photographs, invoices and receipts.

The insurer will assess the claim in accordance with the applicable policy, excess, repair process and settlement terms.