If a drone accident, theft or other insured event occurs, notify Webber Insurance or the insurer as soon as practical.

What information should I collect? #

Depending on the incident:

• Date and time.
• Location.
• Operator details.
• Drone make and model.
• Description of the incident.
• Photographs or video.
• Damage to the drone.
• Damage to other property.
• Details of any injured person.
• Witness details.
• Flight records or logs.
• Relevant CASA approvals.

What if another person’s property is damaged? #

Do not admit liability or agree to pay compensation before discussing the matter with the insurer.

Provide the insurer with:

• Third-party details.
• Photos.
• Correspondence.
• Repair demands.
• Other relevant information.

What if the drone is stolen? #

The insurer may require:

• Police report details.
• Proof of ownership.
• Serial numbers.
• Circumstances of the theft.
• Security information.

Should I repair the drone immediately? #

Take reasonable steps to prevent further damage.

For substantial repairs, allow the insurer to assess the damage before authorising work where practical.

Do I need to report the incident to CASA? #

Some aviation incidents may have separate reporting requirements.

Insurance notification does not replace any reporting obligation applying under aviation law.