Frequently Asked Questions

Architects

  • How do subconsultants affect an Architect’s Professional Indemnity Insurance?

    Where an architectural practice engages engineers or other subconsultants as part of its services, the practice can remain responsible to the client for the overall engagement. A subconsultant’s Professional Indemnity Insurance protects that subconsultant and does not automatically protect the Architect.

    Architects should consider clearly documented scopes and design responsibilities, relevant qualifications and experience, appropriate Professional Indemnity activities and limits, current Certificates of Currency, and suitable records of coordination and instructions. Material use of subconsultants should be disclosed to the insurer because policy treatment and underwriting requirements vary.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.

Landscape Architects

  • How do subconsultants affect a Landscape Architect’s insurance?

    Landscape Architecture projects can involve civil or structural engineers, irrigation designers, arborists, ecologists and other specialists. Where the Landscape Architect engages these parties as part of its overall service, the practice can remain responsible to the client for their work.

    A subconsultant’s insurance does not automatically protect the Landscape Architect. Consider written scopes, responsibilities, qualifications, experience, appropriate Professional Indemnity activities and limits, and current Certificates of Currency. The extent and type of subcontracted professional services should also be disclosed to the insurer.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.

Town Planners

  • How do subcontractors and other consultants affect a Town Planner’s insurance?

    Town Planners can engage traffic consultants, environmental consultants, engineers, surveyors and other specialist advisers. Using another consultant does not automatically transfer the Town Planner’s responsibility where the Town Planning business contracted to provide or coordinate the overall service.

    Consider written scopes, qualifications, relevant Professional Indemnity Insurance, appropriate limits and current Certificates of Currency. Material subcontracting arrangements should be disclosed to the insurer because the policy response and underwriting requirements depend on the services, contracts and engagement structure.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.

Getting a Quote

Forms and Supporting Documents

  • Can I save an insurance form and return to it later?

    Many Webber Insurance forms save your progress or allow a partial entry, but the available feature depends on the particular form and device. If you are unsure, contact us before closing the form so we can confirm the best option.

    Read the detailed article: Can I save my form and come back to it.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What happens after I submit an insurance form?

    We review the information and may contact you for clarification or supporting documents. Most quotations are provided in writing within 24 to 72 hours once the required information is available, although complex risks may take longer.

    Read the detailed article: What happens after I submit my insurance form.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Can I send supporting documents after submitting a form?

    Yes. You can generally provide supporting documents after submitting the form by replying to our correspondence or using the method requested by your broker. Include your name, business and relevant reference so the documents can be matched correctly.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Why do I need to complete a proposal form?

    A proposal form gives the insurer the information needed to assess the risk, determine eligibility and offer terms. Requirements vary between insurers, and complete, accurate information helps avoid delays or problems with the resulting cover.

    Read the detailed article: Why do I need to complete a full proposal form.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Why does the form ask questions that do not seem relevant?

    Insurance forms often cover several occupations and risk types. A question that appears unrelated may still affect eligibility, underwriting or the cover required. If you are unsure how to answer, contact Webber Insurance before guessing.

    Read the detailed article: Why are you asking questions that do not seem relevant to me.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • How do I speak with an insurance broker?

    Contact Webber Insurance by phone, live chat or the website contact form. Include your name, business, occupation, the insurance you need and any relevant deadline so we can direct your enquiry to the right broker.

    If you already deal with a Webber broker or team member, you can also contact them directly.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.

Policy Changes

  • When should I tell Webber Insurance about changes to my business?

    Tell us as early as possible, preferably before the change occurs. Examples include new services, locations, contracts, staff, equipment, turnover changes, acquisitions, restructuring or work in new states or countries. Insurer approval may be required.

    Read the detailed article: How do I change my current insurance cover.

    Read the detailed article: How often should I review my insurance program.

    Read the detailed article: What questions should I ask when reviewing my insurance.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Do I need to tell my insurer about a new service or business activity?

    Yes. New services or activities can change the risk and may fall outside the activities currently insured. Contact Webber Insurance before starting the work so we can check whether the insurer needs to approve or amend the cover.

    For Built Environment Professionals, examples include adding certification, inspections, project management, contract administration or a new design discipline.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What should I do if I acquire or merge with another business?

    Contact Webber Insurance before the transaction where possible. Insurance does not necessarily transfer to a new or merged entity, and we may need to review the entities, activities, assets, employees, contracts, claims history and continuity arrangements.

    Read the detailed article: What happens to my insurance if I merge my business with another business.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What should I do if my business moves premises?

    Tell Webber Insurance before the move where possible. We may need the new address, occupancy, construction, security, fire protection, values and business interruption details. Cover for the old and new locations should be coordinated during the transition.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Why does my insurer need updated turnover, payroll or employee numbers?

    These figures help insurers measure the size and nature of the risk and may affect premiums, limits and policy terms. Estimates should be reasonable and updated when material changes occur, subject to the particular policy’s adjustment process.

    Read the detailed article: Why has my insurance premium increased if I haven’t made a claim.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • How do I update my business name or legal entity on my insurance?

    Contact Webber Insurance before making the change. A trading-name update is different from changing the legal insured entity, and a policy may not transfer automatically when a business restructures or ownership changes.

    Read the detailed article: How do I update my business name or legal entity on my insurance.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What happens to my insurance if I sell my business?

    Insurance does not ordinarily transfer automatically to the buyer. Contact Webber Insurance before settlement to review cancellation, run-off or continuing liabilities, asset transfer and any cover required by the seller or buyer after completion.

    Read what insurance a buyer should consider when purchasing a business.

    Read the detailed article: I am selling my business. What happens to my insurance.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What should I consider before cancelling an insurance policy?

    Check outstanding contracts, claims-made exposures, run-off needs, refunds, cancellation fees and whether replacement cover is confirmed. Avoid creating an uninsured gap and speak with Webber Insurance before cancelling, particularly for Professional Indemnity or other claims-made policies.

    Read the detailed article: I am retiring. What should I do with my insurance.

    Read the detailed article: How do I cancel my insurance policy.

    Read the detailed article: Can I change Professional Indemnity insurers mid-policy.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.

Claims and Notifications

  • When should I notify Webber Insurance about a claim or incident?

    Notify us as soon as reasonably possible after a claim, allegation, demand, accident, loss or circumstance that may lead to a claim. Do not wait for every document or for the matter to become formal before contacting us.

    For Design and Construct work, this includes allegations, defects, complaints or other circumstances that may lead to a claim. Contact us before making admissions, agreeing to rectification or incurring costs that have not been approved.

    For a possible product recall, notify us about suspected contamination, safety concerns, unusual complaints, customer demands or regulator contact before making recall commitments or incurring significant costs.

    For an environmental incident, promptly report spills, discovered contamination, regulator notices, cleanup demands or third-party complaints before making admissions or incurring significant costs.

    Notify us as soon as an audit, investigation, review or formal information request is received. Do not wait until professional costs have been incurred.

    Regulatory notices, inspections, interviews, information requests, alleged breaches, investigations or threatened proceedings should also be reported immediately.

    Read the detailed article: When should I notify a Public Liability incident or circumstance.

    Read the detailed article: How do I lodge a vehicle or plant insurance claim.

    Read the detailed article: How do I lodge a home insurance claim.

    Read the detailed article: When should I notify a Professional Indemnity claim or circumstance.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Can I notify a claim before I have all the documents?

    Yes. Notify Webber Insurance promptly with the information available and provide further documents as they become available. Delaying notification while waiting for a complete file can create avoidable problems.

    Read the detailed article: What happens if I do not have all the required claim documentation.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What documents and evidence should I keep after an incident?

    Keep photographs, videos, correspondence, contracts, invoices, receipts, reports, witness details and any damaged property where safe. Preserve original records and avoid altering or disposing of evidence until the insurer or claims team provides instructions.

    After a machinery breakdown, also keep service records, technician reports, photographs, damaged components, diagnostic results and repair quotations.

    For a suspected Crime or Fidelity loss, preserve transaction records, bank correspondence, system logs, access records, internal investigation material and any police reports.

    Read the detailed article: How do I lodge a contents or property damage claim.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Can I start repairs before the insurer approves my claim?

    Take reasonable emergency steps to prevent further damage and keep evidence and receipts. Unless urgent action is required for safety or loss mitigation, contact Webber Insurance or the insurer before authorising permanent repairs or disposing of damaged property.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What happens after I lodge an insurance claim?

    The insurer will acknowledge and assess the claim, request information and may appoint an assessor, lawyer or specialist. Webber Insurance remains involved to assist with communication and monitor progress. The process and timeframe depend on the claim.

    Read the detailed article: How do I lodge a Public Liability claim.

    Read the detailed article: Does Public Liability Insurance cover legal costs.

    Read the detailed article: What happens during a Professional Indemnity claim.

    Read the detailed article: How long does a Professional Indemnity claim take to resolve.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What does an insurance assessor do?

    An assessor gathers information about the loss, reviews damage or circumstances and reports to the insurer. The assessor does not necessarily make the final coverage decision, which remains subject to the insurer’s assessment and policy wording.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Can I speak directly with the insurer about my claim?

    Yes, but keep Webber Insurance informed so we can continue assisting and monitoring the matter. For complex or liability claims, follow the communication instructions provided by the insurer, appointed assessor or claims lawyer.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Should I admit liability or offer to pay someone after an incident?

    No. Do not admit liability, promise payment or agree to a settlement before obtaining advice from Webber Insurance or the insurer. Record the facts, preserve evidence and provide reasonable assistance without accepting responsibility.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What should I do if someone threatens to make a claim against me?

    Preserve all communications and documents, avoid admissions or a substantive response, and notify Webber Insurance promptly. A complaint, allegation or informal threat may still need to be reported even if you believe it is unfounded.

    Read the detailed article: What happens if someone threatens to make a claim against me.

    Read the detailed article: What should I do if I receive a letter of demand.

    Read the detailed article: How do I notify a Professional Indemnity claim.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • How long does an insurance claim take to resolve?

    There is no standard timeframe. It depends on the type and complexity of the claim, available evidence, repairs, third parties, legal issues and insurer enquiries. Webber Insurance will monitor progress and follow up where appropriate.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • When do I need to pay my insurance excess?

    The timing depends on the policy and claim. An excess may apply to defence costs, settlement, repairs or another stage of the claim. The insurer or claims team will confirm whether an excess applies and when it is payable.

    Read the detailed insurance excess explanation.

    Read the detailed article: When do I pay my excess in a Professional Indemnity claim.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What is subrogation in an insurance claim?

    Subrogation is the insurer’s right, after paying or accepting a claim, to pursue another party responsible for the loss. Preserve evidence and do not waive recovery rights or settle with the responsible party without the insurer’s consent.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.

Complaints and Disputes

  • How do I make a complaint about Webber Insurance?

    Contact Webber Insurance and explain the issue and the outcome you are seeking. We will manage the complaint through our internal complaints process. If it is not resolved, we will explain any available external dispute resolution options, including AFCA where eligible.

    Read the detailed article: What should I do if I have a complaint about Webber Insurance.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What should I do if I have a complaint about an insurer?

    Contact Webber Insurance first so we can review the issue and assist with communication. If it is not resolved, you may use the insurer’s internal dispute resolution process and then AFCA where the complaint is eligible.

    Read the detailed article: What should I do if I have a complaint about an insurer.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What should I do if an insurer denies my claim?

    Contact Webber Insurance so we can review the decision, policy wording, facts and supporting evidence. Depending on the circumstances, the next steps may include providing further information, requesting an internal review or using AFCA where eligible.

    Read the detailed article: What should I do if an insurer denies my claim.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What can I do if I disagree with an insurance settlement offer?

    Speak with Webber Insurance before accepting or rejecting the offer. We can help review the policy response, valuation and evidence. You may be able to provide further information, request an internal review or use AFCA where eligible.

    Read the detailed article: What can I do if I do not agree with my insurance settlement offer.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What information should I provide when disputing an insurance decision?

    Provide the insurer’s decision, policy documents, a clear explanation of the issue, relevant correspondence, photographs, reports, quotations, valuations and any other evidence supporting your position. Webber Insurance can help identify what is relevant.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.

Certificates and Policy Documents

  • What is a Certificate of Currency?

    A Certificate of Currency is evidence that specified insurance was current on the date it was issued. It summarises selected policy details but is not the full policy and does not amend or guarantee the scope of cover.

    Read the detailed article: What is a Certificate of Currency.

    Read the detailed article: What does a Public Liability Certificate of Currency show.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • When can Webber Insurance issue a Certificate of Currency?

    A Certificate of Currency can generally be issued after the insurer has confirmed or bound the cover and the required policy information is available. Timing and documentation requirements vary between insurers.

    Read more about when a Certificate of Currency can be issued.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does a Certificate of Currency prove that every activity is covered?

    No. A Certificate of Currency only summarises selected details and does not confirm that every activity, contract or claim is covered. The policy schedule, wording and endorsements must be reviewed together.

    Read the detailed article: How do I determine what my insurance policy covers.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • How do I add an Interested Party to an insurance policy?

    Contact Webber Insurance with the party’s correct legal name, interest and any required wording. A principal or another party may be noted subject to insurer approval. This does not usually make them a Named Insured, give them full policy rights or mean the insurer accepts additional contractual liabilities.

    For commercial property insurance, lenders, financiers or property managers may need to be noted where they have an insurable or contractual interest. Being noted does not automatically cover their own property or provide them with every right of an insured.

    Read the detailed comparison of a Named Insured and an Interested Party.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What is the difference between a policy schedule, wording and endorsement?

    The schedule records policy-specific details such as the insured, period, limits and excesses. The wording contains the standard cover, definitions, conditions and exclusions. An endorsement changes, adds to or removes part of the standard wording. They must be read together.

    Read the detailed article: What is a policy schedule.

    Read the detailed article: What is an endorsement.

    Read the detailed article: What is the difference between an exclusion, condition and limitation.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Can I provide a client with a copy of my policy wording?

    Yes. A policy wording is generally not commercially sensitive and can usually be shared. You can still ask why it is required or provide the relevant wording and Certificate of Currency. Check with Webber Insurance if the request includes private information or other documents.

    Read the detailed article: What is a policy wording.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.

Contract Insurance Requirements

  • Can Webber review the insurance requirements in a contract?

    Yes. Webber Insurance can provide a high-level review of the insurance requirements and can refer you for a legal contract review, including insurance and indemnity provisions. We do not provide legal advice.

    Read the detailed article: What insurance do I need to meet my contractual obligations.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Should I have the insurance requirements reviewed before signing a contract?

    Yes, preferably before signing. Early review can identify unavailable cover, unsuitable limits, indemnities or uninsured contractual liabilities. Webber Insurance can provide a high-level insurance review and refer you for legal contract advice where required.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What should I provide when requesting a contract insurance review?

    Provide the complete contract, or at least the insurance and indemnity clauses, together with the scope of work, parties, project details, required limits and deadline. We can provide a high-level insurance review but not legal advice.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What does a high-level contract insurance review cover?

    It can identify required insurance types, limits, Interested Parties, waivers, indemnities and potential conflicts with existing cover. It is not a legal interpretation of the contract, and we can refer you for a legal contract review where required.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Why might contract insurance requirements differ from my existing cover?

    A contract may require different insurance types, higher limits, special endorsements or liabilities that your current policy does not cover. Insurer approval may be required before you accept or begin the work.

    Real Estate franchisees can also read whether a franchise insurance policy covers their business.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does my insurer automatically accept the terms of a contract?

    No. An insurer does not automatically accept contractual terms. Additional liabilities, activities, parties, waivers or limits may need to be disclosed and approved. Webber can review the insurance requirements at a high level but does not provide legal advice.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Are contractual indemnities automatically covered by my insurance?

    No. A contractual indemnity may extend your liability beyond what the policy would otherwise cover, including liability assumed only because of the contract. Insurer approval may be required. Webber can provide a high-level insurance review but not legal advice.

    For Design and Construct businesses, contractual responsibility for design, including design prepared by consultants or subcontractors, can create liabilities that may be restricted unless they are disclosed and accepted by the insurer.

    Read the detailed contractual liability explanation.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What is a waiver of subrogation?

    A waiver of subrogation limits an insurer’s ability to recover from another party responsible for a loss. It normally requires insurer review and approval and should not be agreed to without checking the relevant contract and policy.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What if a contract requires higher insurance limits?

    Contact Webber Insurance before agreeing to the requirement. Higher limits depend on insurer approval and availability and may involve additional premium. A contractual minimum is not automatically the most suitable limit for the risk.

    Read the detailed article: What insurance limits does a Labour Hire company need.

    Read the detailed article: What is a limit of indemnity.

    Read the detailed article: What limit of Public Liability Insurance do I need.

    Read the detailed article: What limit of IT Liability Insurance do I need.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.

Professional Indemnity Basics

Public Liability Basics

Cyber, Crime and Scam Risks

  • What can Cyber insurance cover?

    Cyber Insurance may include incident response, forensic investigation, data restoration, business interruption, privacy liability, notification costs and selected cybercrime covers. Available sections, exclusions, limits and sublimits vary between insurers.

    Read more about whether Cyber Insurance can cover legal and regulatory fines.

    Read the detailed article: What is Cyber Insurance.

    Read the detailed article: What does Cyber Insurance cover.

    Read the detailed article: Is Cyber Insurance included in other insurance policies.

    Read the detailed article: What is generally excluded under Cyber Insurance.

    Read the detailed article: What is the difference between first-party and third-party cover under Cyber Insurance.

    Read the detailed article: What limit of Cyber Insurance do I need.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does a small business need Cyber insurance?

    Small businesses can still face cyberattacks, privacy breaches, payment fraud and technology interruption. The need depends on systems, data, payments, suppliers and reliance on technology, not business size alone.

    Read the detailed article: Which businesses can be exposed to Cyber Insurance claims.

    Read the detailed article: I have IT support. Do I still need Cyber Insurance.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • When should I report a cyber incident?

    Report a suspected cyber incident immediately using the policy’s response contact and notify Webber Insurance. Where practical, obtain advice before engaging non-approved suppliers, negotiating demands or making payments.

    Read what to do if you discover a data breach.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does Cyber insurance automatically pay a ransomware demand?

    No. Ransomware payments are never automatic. They may require insurer consent, specialist and legal advice, compliance checks and confirmation that the policy responds. Payments may be restricted or excluded.

    Read more about how Cyber Insurance may respond to ransomware payments.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What cyber incident response services may be available?

    Depending on the policy, services may include breach counsel, forensic investigation, containment, data restoration, notification support, public relations and crisis management. Use the insurer’s approved response pathway where possible.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What is social engineering fraud?

    Social engineering fraud involves deception that causes someone to transfer money, disclose information or change payment details. Insurance treatment varies and may require specific Cyber or Crime cover, sublimits and verification procedures.

    Read the detailed article: Does Cyber Insurance cover Social Engineering or Invoice Fraud.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Are fraudulent electronic transfers covered?

    They may be, but cover is not automatic. Fraudulent transfer cover can be optional, restricted or sublimited and may require payment verification procedures and other policy conditions to be followed.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does having backups mean I do not need Cyber insurance?

    No. Backups can improve recovery but do not address every exposure, including privacy liability, payment fraud, incident response costs, third-party claims and broader business interruption. Backup quality and testing still matter to insurers.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Why do insurers ask about multifactor authentication and other security controls?

    Security controls affect the likelihood and severity of a cyber incident. Insurers may use them to determine eligibility, terms, limits and premium. Having a particular control does not by itself guarantee cover.

    Read the detailed article: How does Cyber Insurance complement cybersecurity measures.

    Read the detailed article: How is Cyber Insurance priced.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Do I need to disclose previous cyber incidents?

    Yes. Disclose previous incidents, losses and known circumstances accurately. Disclosure does not automatically prevent cover, but incomplete information can affect the insurer’s assessment and the resulting policy.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.

Business Property and Business Interruption

  • What is the difference between building and contents cover?

    Building cover relates to the insured structure and specified fixtures. Contents cover relates to insured business property at declared locations. Ownership, lease responsibilities, values and policy definitions determine what should be insured.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Is business stock covered?

    Stock can be covered when it is included under the relevant policy section with an adequate sum insured. Seasonal increases, stock at other locations and particular goods or storage arrangements may need to be disclosed.

    Read the detailed article: Can I cover stock, tools or portable equipment.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Is portable equipment covered away from my premises?

    Portable equipment may require General Property or another specific section. Cover can depend on listed items, territorial limits, security conditions, exclusions and per-item or total limits.

    Read the detailed article: Can I cover stock, tools or portable equipment.

    Read the detailed article: What is General Property Insurance.

    Read the detailed article: How can I insure my tools.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does business property insurance cover accidental damage?

    Accidental damage may be covered when the relevant section is selected, but it is not automatic under every policy. The cause of loss, exclusions, excess and insured property must be checked.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Are flood and storm damage the same thing?

    No. Flood, storm, rainwater runoff and other water damage are separately defined. Flood may be excluded, optional or subject to different limits and excesses, so the policy definition is important.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What does Business Interruption insurance cover?

    Business Interruption can cover eligible loss of income and additional costs following insured property damage. The response depends on the selected basis of cover, limits, indemnity period, extensions and underlying insured event.

    Read the detailed article: What is Business Interruption Insurance.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What is an indemnity period?

    The indemnity period is the maximum period for which Business Interruption cover can respond after an insured event. It should allow for rebuilding, replacing equipment, approvals, restoring operations and regaining customers, not only physical repairs.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • How is the Business Interruption sum insured calculated?

    The calculation may consider insured gross profit or revenue, continuing and variable costs, trends, growth and the selected indemnity period. A proper financial calculation is recommended because accounting gross profit may not match the insurance definition.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What are increased costs of working?

    These are reasonable additional expenses incurred to reduce or avoid an insured interruption, such as temporary premises, equipment hire or expedited freight. Cover depends on the policy tests, limits and whether the expenditure reduces the insured loss.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What is underinsurance or average?

    An underinsurance or average clause may reduce a claim when the declared value is lower than the value that should have been insured. The threshold and calculation vary by policy, so sums insured should be reviewed regularly.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.

Contract Works and Construction Insurance

  • What does Contract Works insurance cover?

    Contract Works Insurance may cover physical loss or damage to construction works, materials and temporary works, with liability and other sections available. The project, insured parties, values, exclusions and selected sections determine the actual cover.

    Owner builders can also read about Contract Works Insurance for owner-builder projects.

    Read the detailed article: What is Contract Works Insurance.

    Read the detailed article: What does Contract Works Insurance cover.

    Read the detailed article: Does Contract Works Insurance cover theft and vandalism.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Who should arrange Contract Works insurance?

    Responsibility should be confirmed from the construction contract and project structure. The principal, builder or contractor may arrange cover, but this should be agreed and confirmed before work or project exposure begins.

    Read more about whether Contract Works Insurance is a legal requirement.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • When should Contract Works insurance commence?

    Cover should generally commence before work starts, materials are delivered or another project exposure begins. Insurer confirmation should be obtained in advance because cover should not be assumed retrospectively.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • When does Contract Works insurance end?

    Cover may end at practical completion, handover, occupancy, policy expiry or another point defined by the policy. Maintenance and defects periods should be checked separately because protection does not necessarily continue unchanged.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Are existing buildings covered during renovations?

    Not automatically. Existing structures may require a specific policy section, an appropriate value and insurer acceptance. The renovation scope, structural work, occupancy and responsibility for the existing property should be disclosed.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Are materials covered before they are installed?

    They may be covered on-site, off-site or in transit when the relevant extension applies. Locations, limits, ownership, security and transit arrangements must be disclosed and confirmed.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does Contract Works insurance cover faulty workmanship?

    The cost of correcting defective work itself is commonly excluded. Resulting physical damage may be treated differently depending on the defect exclusion, cause of loss and policy wording.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does Contract Works insurance cover delays?

    Standard Contract Works cover does not automatically cover project delays, lost revenue or finance costs. Specialist delay cover may sometimes be available, but it is not practical or available for every project.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Can one policy cover several construction projects?

    Yes, an annual declaration or turnover-based policy may cover multiple eligible projects, while a single-project policy covers one declared project. Every project must fit the insured activities, locations, values, duration and limits.

    Read the detailed article: What is the difference between Single Project and Annual Contract Works Insurance.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What information is required for a Contract Works quote?

    Information commonly includes the project type, scope, location, parties, contract value, duration, existing structures, materials, plant, subcontracting, claims history and required liability limits. Further details may be needed for higher-risk work.

    Read the detailed article: What if the project value changes during construction.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.

Management Liability Insurance

  • What does Management Liability insurance cover?

    Management Liability may include company liability, directors and officers, employment practices, statutory liability, crime and tax audit sections. Available sections, insured parties, exclusions, limits and sublimits vary between policies.

    Read the detailed article: What is Management Liability Insurance.

    Read the detailed article: What sections typically make up a Management Liability policy.

    Read the detailed article: Why is Management Liability Insurance important for Labour Hire companies.

    Read the detailed article: What is the difference between Management Liability and Professional Indemnity Insurance.

    Read the detailed article: Is Cyber Insurance covered by a Management Liability Policy.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Is Management Liability only for large companies?

    No. Private and smaller businesses can still face management, employment, regulatory, crime and legal-cost exposures. Suitability depends on the business structure, activities, employees and risks, not size alone.

    Read the detailed article: Who needs Management Liability Insurance.

    Read the detailed article: How are Management Liability Insurance premiums calculated.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What does Directors and Officers Liability cover?

    It can respond to eligible claims against insured directors and officers arising from management decisions or alleged wrongful acts. Cover depends on the insured persons, entity structure, allegations, exclusions and policy wording.

    Read the detailed article: How is it different from Directors and Officers (D&O) Insurance.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What is Employment Practices Liability?

    Employment Practices Liability can cover eligible employment-related allegations, such as discrimination, harassment or unfair dismissal, together with certain defence costs. Exclusions, excesses, jurisdiction and notification requirements apply.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does Management Liability cover employee theft?

    It may be automatically included, unavailable or available only by request, depending on the insurer and policy. Where provided, employee theft is generally addressed under a Crime or Fidelity section with specific limits and conditions.

    Read the detailed article: How does Crime or Fidelity cover work within Management Liability Insurance.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does Management Liability cover tax audits?

    Tax Audit cover may be automatically included, unavailable or available only by request. It generally concerns eligible professional costs of responding to an audit, not the underlying tax liability. Triggers, limits and exclusions vary.

    Read the detailed article: How does Tax Audit cover work within Management Liability Insurance.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What is Statutory Liability cover?

    Statutory Liability may cover certain investigations, defence costs and penalties that are legally insurable following an unintentional statutory breach. The law, policy wording, exclusions and relevant jurisdiction determine the response.

    Read the detailed article: How does Statutory Liability cover work within Management Liability Insurance.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does Management Liability cover disputes between directors?

    Not always. Disputes between directors or claims by one insured person against another may be restricted or excluded. The allegations, parties involved and policy wording need to be reviewed.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does Management Liability cover the company as well as its directors?

    It may include separate company and individual insured sections. Entity cover applies only to the claims and sections specified in the policy, so the company is not automatically covered for every allegation.

    Read the detailed article: Does Management Liability Insurance cover the company as well as individual directors.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • When should a Management Liability matter be reported?

    Report claims, complaints, investigations, demands or circumstances that may lead to a claim promptly. Where practical, contact Webber Insurance before responding, admitting liability or incurring non-approved legal or investigation costs.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.

Commercial Motor Insurance

  • What does Commercial Motor insurance cover?

    Commercial Motor Insurance may provide comprehensive, third-party property damage, theft, fire and liability options. The vehicle, business use, drivers, value, excesses and selected cover determine the response.

    Read the detailed article: What is Commercial Motor Insurance.

    Read the detailed article: What information do I need for a Commercial Motor Insurance quote.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What is the difference between comprehensive and third-party property damage cover?

    Comprehensive cover can include accidental damage to the insured vehicle and liability for damage to third-party property. Third-party property damage generally does not cover accidental damage to the insured vehicle itself.

    Read the detailed article: What’s the difference between Comprehensive and Third-Party cover.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Can business vehicles be insured under a personal motor policy?

    Business use must be fully disclosed. A personal motor policy may not be suitable for commercial activities and may not respond to undisclosed business use, vehicle types or drivers.

    Read the detailed article: What is the difference between Commercial Motor and Private Motor Insurance.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Can several vehicles be covered under one policy?

    Yes. Several vehicles can often be insured under a fleet or multi-vehicle policy, subject to insurer eligibility, ownership, vehicle type, business use, values and driver information.

    Read the detailed article: Can I cover a fleet of vehicles under one policy.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Are employees allowed to drive insured business vehicles?

    Usually, subject to the policy terms. Employee drivers must hold appropriate licences and comply with age, experience, use, disclosure and any named-driver or excluded-driver conditions.

    Read the detailed article: Do I need to list all drivers.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does Commercial Motor insurance cover tools or stock inside a vehicle?

    Tools and stock are not automatically covered by Commercial Motor insurance. They may require separate tools, General Property or Goods in Transit cover, depending on the circumstances.

    Read the detailed article: Can I insure a trailer or tools kept in the vehicle.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Are trailers automatically covered?

    No. Trailers may need to be listed separately for damage, theft and liability cover, depending on their use and value.

    Read the detailed article: Can I insure a trailer or tools kept in the vehicle.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Is a replacement vehicle provided after an accident?

    This depends on the cover selected, the cause of the loss, any waiting period, applicable limits and the policy terms.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What happens if a business vehicle is written off?

    The settlement may be based on agreed value, market value or another stated basis, less any applicable excess and subject to any finance interest.

    Read the detailed article: What is covered if my vehicle is ‘written off’.

    Read the detailed article: How do I lodge a Commercial Motor Insurance claim.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does Commercial Motor insurance cover personal use?

    Personal use must be permitted by the policy and disclosed where required.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.

Plant and Equipment Insurance

  • What does Plant and Equipment insurance cover?

    Plant and Equipment insurance may cover owned or hired plant, machinery, accidental damage, theft, breakdown, road risk and liability, depending on the sections selected.

    Read the detailed article: What is Plant and Equipment Insurance.

    Read the detailed article: Who should consider Plant and Equipment Insurance.

    Read the detailed article: What is Financial Protection Cover.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What types of equipment can be insured?

    Cover may be available for mobile or static plant, machinery, attachments and other equipment. The description, value, use, operator and location should be recorded accurately.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Can financed or leased equipment be insured?

    Generally, yes, provided the arrangement is disclosed and the financier’s or owner’s interest is noted where required.

    Read the detailed article: Can I insure both owned and financed equipment.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What is hired-in plant cover?

    Hired-in plant cover can protect plant or equipment that a business hires or leases, subject to the hire agreement, the business’s responsibility for the item, its value, use and the policy terms.

    Read the detailed article: Can equipment I hire in be insured.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Can equipment hired to customers be covered?

    Cover may be available where dry hire or wet hire activities are disclosed and accepted. Terms can depend on the activity, operator, hire agreement, security arrangements and equipment values.

    Read the detailed article: Can equipment I dry hire or wet hire to others be insured.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What is the difference between dry hire and wet hire?

    Dry hire is generally equipment supplied without an operator. Wet hire includes an operator. The distinction can affect underwriting and liability considerations.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Is mechanical breakdown automatically covered?

    No. Mechanical breakdown may require a selected policy section or separate cover. Wear and tear, gradual deterioration and maintenance-related issues are commonly excluded.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Can road-registered machinery be insured?

    Often, yes. Road use, registration, compulsory insurance requirements and the interaction between motor and plant cover should be confirmed.

    Read the detailed article: Can road-registered plant and equipment be covered.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • How should plant and equipment be valued?

    The policy may use replacement value, market value, agreed value or another basis. Consider purchase cost, age, attachments, freight, installation and the current replacement cost.

    Read the detailed article: What is the difference between market value and agreed value.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What happens if insured machinery is written off?

    The settlement follows the policy’s valuation basis and may be reduced by the excess, salvage, underinsurance or a financier’s interest.

    Read the detailed article: What happens if my plant or equipment is written off.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.

Corporate Travel Insurance

  • What does Corporate Travel insurance cover?

    Corporate Travel insurance may include overseas medical expenses, cancellation costs, baggage, personal accident, personal liability and emergency assistance. Cover varies between policies.

    Read the detailed article: What is Corporate Travel Insurance.

    Read the detailed article: What does Corporate Travel Insurance cover.

    Read the detailed article: How long does it take to get a Corporate Travel Insurance quote.

    Read the detailed article: Can I get annual multi-trip Corporate Travel Insurance.

    Read the detailed article: What is the difference between Corporate Travel and Personal Travel Insurance.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Who can be covered under a Corporate Travel policy?

    Directors, employees and authorised travellers may be covered if they meet the policy definition. Cover for spouses, family members, contractors and guests varies between policies.

    Read the detailed article: Can Corporate Travel Insurance cover my employees.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Is domestic business travel covered?

    It may be, subject to the policy’s journey definition, any minimum distance or overnight requirement, and commuting exclusions.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does Corporate Travel insurance cover overseas medical expenses?

    It may cover eligible illness or injury during an insured journey, subject to exclusions, limits, emergency assistance requirements and any applicable government arrangements.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Are pre-existing medical conditions covered?

    Not automatically. A pre-existing condition may be excluded, assessed or accepted with conditions. Check the policy definition and disclosure requirements before travel.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does Corporate Travel insurance cover trip cancellation?

    This depends on the reason for cancellation, when it arose, recoverable costs, policy limits and exclusions. Known or foreseeable events may not be covered.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does Corporate Travel insurance cover personal holidays added to a business trip?

    It may when the personal travel is incidental to the business journey. Cover depends on the insurer, the policy and the length of the personal component, so the full itinerary should be disclosed.

    Read the detailed article: Does Corporate Travel Insurance cover leisure travel.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Are laptops and business equipment covered while travelling?

    They may be covered, subject to item limits, security requirements, unattended-property exclusions and any separate business property or equipment cover.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What should a traveller do during an overseas emergency?

    Contact the insurer’s emergency assistance service as soon as possible, follow its advice, keep supporting documents and notify Webber Insurance.

    Read the detailed article: How do I lodge a corporate travel insurance claim.

    Read the detailed article: What documents do I need to make a Corporate Travel Insurance claim.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does Corporate Travel insurance replace workers compensation?

    No. Corporate Travel insurance does not replace compulsory workers compensation insurance. Depending on the circumstances and applicable law, both may be relevant.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.

Design and Construct Insurance

  • What is Design and Construct Professional Indemnity insurance?

    Design and Construct Professional Indemnity insurance may cover claims arising from professional or design services connected with construction work, including design undertaken or arranged by the insured, subject to the policy terms.

    Read the detailed article: What is Design and Construct Professional Indemnity Insurance.

    Read the detailed article: Do I still need Public Liability and Contract Works Insurance if I have Design and Construct cover.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Who may need Design and Construct insurance?

    Builders, contractors, project managers and other construction businesses may need this cover when they undertake, arrange or assume responsibility for design, including design completed by consultants or subcontractors.

    Read the detailed article: Who needs Design and Construct Professional Indemnity cover.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • How is Design and Construct cover different from standard Professional Indemnity?

    Standard Professional Indemnity insurance may not address the combined design and construction exposures of a contractor. Design and Construct wording is tailored to these responsibilities, although the scope and exclusions vary between insurers.

    Read the detailed article: How is Design and Construct cover different from standard Professional Indemnity Insurance.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Do I need Design and Construct cover if another consultant prepares the design?

    You may still need cover because responsibility for design can remain with the contractor even when another consultant prepares it. Cover depends on your contractual responsibility, disclosed activities, consultant arrangements and policy wording.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Are subcontracted designers covered?

    Liability arising from subcontracted designers may be covered when the arrangement and responsibility have been disclosed and accepted. The subcontractor should also maintain suitable insurance, and contracts and Certificates of Currency should be retained.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does Design and Construct insurance cover faulty construction work?

    Design and Construct insurance may respond to a claim arising from an insured design or professional error. It generally does not cover the cost of correcting defective workmanship alone. The cause of the loss and the policy wording will determine how cover applies.

    Read the detailed article: What types of claims can Design and Construct Professional Indemnity Insurance respond to.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What is the difference between annual and project-specific Design and Construct insurance?

    Annual cover applies across eligible work undertaken during the policy period. Project-specific cover is arranged for a nominated project and period. Limits, retroactive dates, reporting periods and the principal’s requirements should be checked carefully.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.

Technology and IT Liability Insurance

  • What is Information Technology Liability insurance?

    Information Technology Liability insurance is designed for technology businesses and commonly combines professional liability with public and products liability. Cyber cover may be included or arranged separately, depending on the policy.

    Read the detailed article: What does IT Liability Insurance cover.

    Read the detailed article: Is IT Liability the same as Professional Indemnity Insurance.

    Read the detailed article: Can Cyber and Data Breach cover be included with IT Liability Insurance.

    Read the detailed article: What is the difference between IT Liability Insurance and standalone Professional Indemnity and Public Liability Insurance.

    Read the detailed article: What are some common insurance claims involving IT professionals.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Who may need Information Technology Liability insurance?

    Software developers, IT consultants, managed service providers, cloud providers, systems integrators, telecommunications businesses and other technology service providers may need Information Technology Liability insurance.

    Read the detailed article: Who needs IT Liability Insurance.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Can IT Liability insurance cover software errors?

    It may cover claims arising from software errors, coding mistakes, implementation failures or failure to meet specifications when they arise from insured professional services, subject to exclusions and contractual terms.

    Read the detailed article: Does IT Liability Insurance cover software failure or system downtime.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does IT Liability insurance cover data loss?

    Liability arising from an insured professional error that causes a client’s data loss may be covered. The insured business’s own data restoration, incident response and system recovery generally require Cyber insurance or another selected section.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What is the difference between IT Liability and Cyber insurance?

    IT Liability insurance generally covers professional services and third-party liability. Cyber insurance focuses on exposures such as privacy breaches, network security incidents, incident response, business interruption and data recovery. The policies may overlap or be combined.

    Read the detailed article: How is IT Liability Insurance different from Cyber Insurance.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Are IT subcontractors covered?

    IT subcontractors, and liability arising from their work, may be covered when subcontracting has been disclosed and accepted. Contracts, insurance requirements and responsibility for their work remain important.

    Technology Consultants should also consider supervision, flow-down security requirements and evidence that subcontracted developers or consultants maintain appropriate insurance.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Can work for overseas clients be covered?

    Work for overseas clients may be covered, subject to territorial and jurisdiction limits. Work involving the United States or Canada commonly requires specific disclosure and insurer approval.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does IT Liability insurance cover intellectual property claims?

    Some IT Liability policies cover certain unintentional intellectual property infringement claims, subject to their definitions and exclusions. Patent, trade secret and deliberate infringement exposures may be restricted or excluded.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • How do client contracts affect IT Liability insurance?

    Client contracts can create indemnities, warranties, service levels, liability caps and other obligations that extend beyond ordinary legal liability. Technology Consultants should also review intellectual property, data security, consequential-loss and other technology-specific provisions.

    Webber Insurance can provide a high-level insurance review of relevant contract requirements and can refer clients for a legal contract review, including insurance and indemnity provisions. We do not provide legal advice.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Is IT Liability insurance written on a claims-made basis?

    The professional liability section is commonly written on a claims-made basis. Continuous cover, an appropriate retroactive date and prompt notification are important. Other sections of the policy may operate differently.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.

Asbestos Liability Insurance

  • What is Asbestos Liability insurance?

    Asbestos Liability insurance is specialised cover for approved asbestos-related activities and liabilities. Cover is subject to strict licensing, work method, notification and policy conditions.

    Read the detailed article: What is Asbestos Liability Insurance.

    Read the detailed article: What does Asbestos Liability Insurance cover.

    Read the detailed article: What are common exclusions in Asbestos Liability Insurance.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Is asbestos work covered by standard Public Liability insurance?

    Standard Public Liability policies commonly exclude or severely restrict asbestos-related liability. The exact position depends on the policy, so all asbestos activities and exposures must be disclosed and cover specifically confirmed.

    Read the detailed article: Is Asbestos Liability cover included in Public Liability Insurance.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Who may need Asbestos Liability insurance?

    Licensed asbestos-removal contractors and businesses with incidental asbestos exposure may require cover. This can include builders, plumbers, electricians and demolition contractors. Eligibility and required controls differ according to the work performed.

    Read the detailed article: Who may need Asbestos Liability Insurance.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Can incidental asbestos exposure be covered?

    Incidental asbestos exposure may be insurable when the activities, frequency, controls and licensing are fully disclosed and accepted. It is not automatically covered under standard liability insurance.

    Read more about Asbestos Liability Insurance where a business does not hold an asbestos removal licence.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does holding an asbestos removal licence guarantee insurance cover?

    No. Insurers also assess experience, work types, limits, controls, claims history, jurisdictions and policy conditions before offering asbestos cover.

    Read the detailed article: How much does Asbestos Liability Insurance cost.

    Read the detailed article: What limit of Asbestos Liability Insurance do I need.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Are asbestos consultants and assessors covered under an Asbestos Liability policy?

    Asbestos consultants, assessors and hygienists generally require suitable Professional Indemnity insurance for their professional services. Asbestos Liability or Public Liability insurance addresses separate third-party injury and property damage exposures.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does Asbestos Liability insurance cover environmental contamination?

    Some asbestos-related third-party contamination liability may be covered. Site remediation, pollution and statutory cleanup costs are often restricted unless specifically insured.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Are subcontractors covered for asbestos work?

    A principal’s policy may cover its own liability arising from subcontracted work, but subcontractors are not automatically insured and should maintain suitable asbestos cover. Contracts and Certificates of Currency should be checked.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Why are asbestos claims sometimes made many years later?

    Asbestos-related disease can develop after a long latency period, so allegations and claims may arise many years after exposure. Good record retention and continuous, appropriate insurance arrangements are important.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • When should an asbestos incident be reported?

    Report an asbestos incident promptly because immediate containment, regulatory notification and specialist assistance may be required. Contact emergency services where needed, the relevant regulators, the insurer and Webber Insurance as soon as possible.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.

Excess Liability Insurance

  • What is Excess Liability insurance?

    Excess Liability insurance provides an additional layer of liability limit above specified underlying policies once the attachment point is reached. It remains subject to its own terms, exclusions and limits.

    Read the detailed article: What is Excess Liability Insurance.

    Read the detailed article: What information is needed for an Excess Liability quote.

    Read the detailed article: How is Excess Liability Insurance priced.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Why might a business need Excess Liability insurance?

    A business may need higher liability limits because of contracts, major projects, client requirements, high-hazard activities or the potential severity of a claim. Not every business requires excess cover, so the appropriate limit should be assessed individually.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Is Excess Liability insurance the same as umbrella liability insurance?

    The terms are sometimes used interchangeably, although umbrella wording may provide broader cover in some markets. The actual policy structure and wording determine how the cover responds.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What is an underlying policy?

    An underlying policy is the primary insurance scheduled beneath the excess layer. Its limits, terms and continuity can affect whether the Excess Liability policy responds.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What is an attachment point?

    The attachment point is the amount of covered loss or underlying limit that must be reached before the excess layer can respond. For example, an excess layer attaching above $20 million would generally only be considered after the applicable underlying cover reaches that amount, subject to both policies.

    Read the detailed article: Can I take multiple Excess Liability policies.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does Excess Liability insurance cover every claim covered by the underlying policy?

    Not necessarily. Differences in exclusions, definitions, territories and conditions can create gaps between the underlying policy and the excess layer.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Can Excess Liability apply above more than one policy?

    An excess arrangement may sit above more than one scheduled underlying policy when accepted by the insurer. Each underlying policy and its required limit must be accurately listed and maintained.

    Read the detailed article: What types of insurance can Excess Liability sit above.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does Excess Liability insurance reduce the excess on my primary policy?

    No. Excess Liability insurance does not reduce the deductible or excess applying to the primary policy. It increases the available liability limit after the attachment point is reached.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Should an incident be reported to the excess insurer before the primary limit is exhausted?

    Yes, when an incident could reasonably affect the excess layer. Do not wait until the primary limit is exhausted. Follow the notification requirements in both the primary and excess policies.

    Read the detailed article: How does Excess Liability respond to a claim.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Can a Certificate of Currency show the combined liability limit?

    Primary and excess layers will usually be evidenced by separate Certificates of Currency or policy documents. Together they demonstrate the available limits, but they should not be presented as one seamless policy.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.

Commercial Legal Expenses Insurance

  • What is Commercial Legal Expenses insurance?

    Commercial Legal Expenses insurance may cover specified legal costs, advice and disputes arising from business activities. Cover depends on the selected sections, limits, exclusions and insurer approval.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What types of legal disputes may be covered?

    Depending on the policy, examples may include employment, contract, property, tax, licensing and debt-recovery disputes. Eligibility, waiting periods, prospects of success, notification requirements and appointed legal representatives vary between insurers.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Can I obtain legal advice before a dispute becomes serious?

    Some policies provide access to an early legal advice helpline, but availability and the scope of advice vary between insurers. Contact the insurer or Webber Insurance before appointing lawyers or incurring costs where practical.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Are disputes that started before the policy covered?

    Disputes, circumstances or events known before the policy began are generally not covered. Waiting periods, prior knowledge and continuous-cover provisions may also apply.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does Commercial Legal Expenses insurance cover employment disputes?

    Employment disputes may be covered under a selected section for specified legal costs and proceedings. Cover for compensation, settlements and other costs, along with waiting periods and notification requirements, varies by policy.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does Commercial Legal Expenses insurance cover tax investigations?

    Tax-investigation cover may pay eligible professional costs incurred when responding to an insured investigation. It does not pay the tax, penalties, interest or other amounts owed.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Can it cover contract disputes with customers or suppliers?

    Customer or supplier contract disputes may be covered, subject to the dispute type, contract timing, amount in dispute, prospects of success, waiting period and insurer approval.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does Commercial Legal Expenses insurance cover debt recovery?

    Debt-recovery costs may be covered when the debt and dispute meet the policy requirements. Undisputed debts, pre-existing debts, minimum amounts and recovery prospects may affect cover.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Can I choose my own lawyer?

    The insurer will usually appoint or approve the lawyer and control covered legal costs. You may sometimes request a particular lawyer, but approval should be obtained before engaging them or incurring costs.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What is the difference between Commercial Legal Expenses and Management Liability insurance?

    Commercial Legal Expenses insurance covers specified business legal disputes and advice. Management Liability insurance covers specified claims against directors, officers, the company and employment practices. The policies address different exposures and may both be relevant.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.

Building Indemnity Insurance

  • What is Building Indemnity Insurance?

    South Australian Building Indemnity Insurance is statutory last-resort protection arranged by the builder for the homeowner. Subject to the policy and legislation, it may respond when applicable domestic building work cannot be completed or covered defects rectified after an insured trigger.

    Read the detailed Building Indemnity Insurance overview.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • When is Building Indemnity Insurance required in South Australia?

    For relevant contracts from 10 November 2025, Building Indemnity Insurance is generally required for applicable domestic building work valued at $20,000 or more that requires development approval. Exemptions and specific circumstances can apply.

    For more detail, see who must arrange cover, which projects may require insurance, owner-builder arrangements, and what can happen if required cover is not arranged.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Who arranges Building Indemnity Insurance?

    The licensed builder arranges the policy for the homeowner before starting applicable work and provides the certificate to the owner and the relevant approval authority. Webber Insurance assists eligible builders through the applicable scheme process.

    See how to obtain a job-specific Building Indemnity certificate.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What events can trigger a Building Indemnity claim?

    The South Australian policy may respond when the builder dies, disappears or becomes insolvent and cannot complete the work or rectify covered defects, subject to the legislation, certificate and policy terms.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does Building Indemnity Insurance cover all building defects?

    No. Building Indemnity Insurance does not operate as general defect insurance. A valid claim requires an insured trigger and must satisfy the policy, statutory warranties, time limits and exclusions.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What is the Building Indemnity policy limit in South Australia?

    The limit depends on the insurer and policy issue date. QBE policies issued from 1 October 2025 have a maximum limit of $250,000. Assetinsure policies issued from 10 November 2025 and AB Phillips policies issued from 13 October 2025 also have a $250,000 limit. Earlier policies may have lower limits.

    See how long Building Indemnity protection remains in place and how QBE policy limits apply.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Is Building Indemnity Insurance the same as Contract Works insurance?

    No. Building Indemnity Insurance protects the homeowner following specified builder failure events. Contract Works insurance covers insured physical loss or damage during construction. One does not replace the other.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What is builder eligibility?

    Builder eligibility is an insurer’s approval for a licensed builder to obtain job-specific certificates. It may be assessed using the builder’s financial capacity, experience, business structure, work profile and other underwriting information.

    See how long a QBE eligibility assessment may take.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What information may be needed for a job-specific certificate?

    Information may include the contract value, site address, owner details, building description, contract and approval information, builder details, construction type and documents requested by the insurer. Requirements can vary by job.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • How does Webber assist with South Australian Building Indemnity Insurance?

    Webber Insurance predominantly assists eligible South Australian builders with Building Indemnity eligibility, ongoing requirements and job-specific certificates through its approved scheme arrangements.

    Webber can also assist eligible New South Wales builders with Home Building Compensation Fund (HBCF) matters when the builder nominates Webber Insurance as their Service Provider in the icare HBCF Portal. The NSW process is separate from the South Australian arrangements.

    See where Webber can assist. New South Australian builders can also read about eligibility application support.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.

Office Insurance

  • What does Office Insurance cover?

    Office Insurance may include cover for contents, property, theft, money, glass, business interruption, liability and electronic equipment. Cover depends on the sections selected and the policy terms.

    Read the detailed article: Is there a difference between Business Insurance and Office Insurance.

    Read the detailed article: What is Business Insurance.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Who may need Office Insurance?

    Professional services firms, consultants, agencies, administration businesses and other organisations operating from commercial or home offices may need Office Insurance. Requirements depend on their property, interruption and liability exposures.

    Read the detailed article: Do I need Business Insurance if I work from home.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Are laptops covered away from the office?

    Laptops may be covered away from the office when portable equipment, General Property or Electronic Equipment cover is selected. Territorial limits, listed values, security requirements and unattended-vehicle exclusions may apply.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Is office equipment covered while employees work from home?

    Office equipment used at an employee’s home may be covered when off-site use has been disclosed and the equipment is insured under portable equipment, General Property or another suitable section.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does Office Insurance cover damage to rented premises?

    Some liability for damage to rented premises may be covered under Public Liability insurance. Property in the insured’s care, custody or control and contractual lease obligations may be restricted.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does Office Insurance cover theft?

    Theft may be covered when the relevant section is selected, subject to security requirements, evidence of forcible entry where applicable, limits, excesses and exclusions.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does Office Insurance cover glass?

    Internal or external glass may be covered when the glass section is selected. Cover for signs, tenant responsibilities and specified glass depends on the policy terms and limits.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Is Public Liability included with Office Insurance?

    Public Liability may be included or selected within an Office Insurance package, depending on the insurer and policy. Office property cover protects insured business assets, while Public Liability addresses certain third-party injury or property damage claims.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does Office Insurance cover a cyber incident?

    Office Insurance may include limited electronic equipment or data-restoration benefits, but it is not a replacement for Cyber insurance covering privacy, network security, incident response and business interruption.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Should I update my Office Insurance when moving premises?

    Yes. Review the policy before moving, including the new address, occupancy, construction, security, sums insured, business interruption exposure and any period when both sites will be occupied.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.

Home Insurance

  • What does Home Insurance cover?

    Home Insurance commonly covers the building, contents and specified insured events. Optional benefits, exclusions, excesses and definitions vary between insurers and policies.

    Read the detailed article: What is Home Insurance.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What is the difference between building and contents insurance?

    Building insurance covers the home and insured permanent fixtures. Contents insurance covers eligible belongings and household items. The precise definitions depend on the policy.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • How should I calculate my building sum insured?

    The building sum insured should reflect the cost of rebuilding, not the property’s market value. Webber Insurance can assist using a recognised rebuilding-cost calculator that considers demolition, debris removal, professional fees, current construction costs and applicable building requirements.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Are valuables automatically covered?

    Valuables may be subject to category or item limits and may need to be listed individually. Cover away from home, evidence of value and security requirements depend on the policy.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Is accidental damage automatically included?

    Accidental damage may be automatically included, optional or unavailable, depending on the insurer and policy. Exclusions and excesses still apply.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Is flood damage covered?

    Flood cover may be automatically included, optional or excluded, depending on the insurer, location and policy. The policy definition of flood applies, and other types of water damage may be treated differently.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Do I need to tell the insurer if my home is being renovated?

    Yes. Notify the insurer before renovations because structural work, vacancy, contractors, the project value and construction risks may affect cover or require separate Contract Works insurance.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What happens if my home becomes unoccupied?

    Extended unoccupancy can trigger notification requirements, additional excesses, reduced cover or specific security conditions. The permitted period varies by insurer.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Is home-based business equipment covered?

    Some Home Insurance policies provide limited cover for home-office equipment. Business stock, tools, equipment and liability often require separate business insurance.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does Home Insurance cover damage caused by wear and tear?

    Home Insurance generally does not cover wear and tear, gradual deterioration, maintenance issues, corrosion, mould or damage developing over time, subject to the policy wording.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.

Landlord Insurance

  • What does Landlord Insurance cover?

    Landlord Insurance may cover the building, landlord contents, loss of rent, liability and selected tenant-related risks. Sections, limits and exclusions vary between insurers and policies.

    Read the detailed article: What is Landlords Insurance.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Is Landlord Insurance different from standard Home Insurance?

    Yes. Standard Home Insurance may not cover rental exposures, tenant-related damage or loss of rent. Landlord Insurance is designed for rented residential property and its specific risks.

    Read the detailed article: What is the difference between Home Insurance and Landlords Insurance.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does Landlord Insurance cover tenant damage?

    Selected tenant-damage cover may respond to some accidental, malicious or deliberate damage. Ordinary wear and tear, poor housekeeping and gradual deterioration are generally excluded. Definitions and limits vary by policy.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does Landlord Insurance cover unpaid rent?

    Insured tenant default or loss of rent may be covered, subject to limits, waiting periods, lease requirements, bond deductions, required notices and the landlord taking reasonable recovery and mitigation steps.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Is landlord contents cover required?

    Landlord contents cover protects eligible items supplied with the property, such as carpets, curtains, appliances and furniture. Whether it is required depends on the property and any strata arrangements.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does Landlord Insurance cover short-term rentals?

    Short-term rental use must be disclosed and may require specialist cover. Standard Landlord Insurance may exclude or restrict Airbnb, holiday letting and frequent changes of occupant.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does Landlord Insurance cover an unoccupied rental property?

    Extended vacancy or unoccupancy may trigger notification requirements, additional excesses, reduced cover or security conditions. The permitted period and definition vary by insurer.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Is Public Liability included with Landlord Insurance?

    Public Liability may be included or selected within Landlord Insurance, depending on the insurer and policy. It does not replace other liability cover that may be required.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does a strata landlord need separate insurance?

    Strata insurance generally covers the building and common property. A strata landlord may still need cover for landlord contents, liability, loss of rent and tenant-related risks. The strata policy and property boundaries should be confirmed.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Do I need to update my insurer when the tenants change?

    Update the insurer when occupancy or tenancy arrangements materially change, including short-term letting, vacancy, renovations or a change in property use. A routine tenant change may not always require notification.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.

Workers Compensation and Personal Accident Insurance

  • When is Workers Compensation insurance required?

    Employers generally require workers compensation or work injury insurance when they employ workers. Registration requirements, exemptions and the definition of a worker depend on the applicable Australian state or territory.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Are sole traders covered by Workers Compensation insurance?

    Sole traders are generally not covered for themselves through workers compensation, although they may have obligations for employees or deemed workers. Personal Accident and Illness insurance may provide separate protection, subject to its terms.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Are company directors covered by Workers Compensation?

    Director coverage depends on the state or territory, company structure, remuneration and working arrangements. Paid working directors may be treated as workers in some schemes. Contact Webber Insurance so the applicable arrangement can be reviewed.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What if employees work in more than one state?

    Workers operating across state or territory borders require a state-of-connection assessment and may create registration obligations in more than one jurisdiction. Contact Webber Insurance for assistance identifying the applicable requirements.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Are contractors covered by Workers Compensation?

    Contractors are not automatically outside workers compensation. Employee, deemed-worker and contractor tests differ between jurisdictions and depend on the actual working arrangement, not only the written contract or whether the person has an ABN.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Do estimated wages need to be updated?

    Employers should review and update estimated wages or remuneration when actual figures materially differ, and complete any required declarations or reconciliations. Timing and included remuneration vary between state and territory schemes.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What should I do if an employee is injured at work?

    Arrange immediate medical care where required, record the incident and contact Webber Insurance promptly. We can confirm whether we handle the workers compensation insurance in that state or territory. Where we do not, we can direct you to the relevant claims agent, insurer or authority. Applicable notification timeframes must still be followed.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What is Personal Accident and Illness insurance?

    Personal Accident and Illness insurance may pay selected weekly or lump-sum benefits following an insured injury or illness. Cover depends on the occupation, waiting period, benefit period, exclusions and policy terms.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Is Personal Accident insurance the same as Workers Compensation?

    No. Personal Accident insurance does not replace compulsory workers compensation. It may protect eligible sole traders, partners or other people who are not covered as workers.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What are waiting periods and benefit periods?

    The waiting period is the time before eligible weekly benefits begin. The benefit period is the maximum time those benefits may be payable. Both are selected or specified by the policy and remain subject to ongoing eligibility.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.

Premium Funding and Payments

  • What is premium funding?

    Premium funding is a separate finance agreement used to pay an annual insurance premium. The client repays the funder by instalments, with interest and any applicable fees. Approval and terms are set by the funder.

    Read the detailed article: What is Premium Funding.

    Read the detailed article: What should I check before using Premium Funding.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Is premium funding the same as paying the insurer monthly?

    No. Premium funding pays the insurer or broker and creates a separate repayment obligation to the funder, including interest, fees and possible policy cancellation consequences following default. An insurer’s monthly payment arrangement operates differently.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • How many premium funding instalments can I choose?

    Available terms depend on the funder, premium amount, policy period, approval and timing. The available instalment options will be shown in the funding quotation.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Is a deposit required for premium funding?

    A deposit may or may not be required, depending on the funder, premium amount, approval and structure of the agreement. The requirement will be shown in the funding quotation.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • When do premium funding repayments commence?

    The first repayment date is set out in the funding agreement and may fall shortly after the agreement begins or is accepted. Check the repayment schedule before authorising it.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What happens if a premium funding payment is missed?

    A missed payment may result in dishonour fees, default action, acceleration of the outstanding balance or cancellation of funded policies. Contact Webber Insurance or the funder immediately if a payment cannot be made.

    Read the detailed article: What happens if I fall behind on my Premium Funding payments.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Can I change the bank account used for premium funding repayments?

    Generally, yes, through an approved authority or direct-debit change process. Contact Webber Insurance or the funder and allow enough time before the next scheduled debit.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What happens to the funding agreement if my policy is cancelled?

    Any return premium from a cancelled policy is generally applied to the funding balance. Interest, fees, minimum charges and any remaining shortfall may still be payable by the client.

    Read the detailed article: What happens if I cancel insurance that is being Premium Funded.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Can additional premiums be added to an existing funding agreement?

    Additional premiums may sometimes be added, refinanced or funded separately, depending on the funder, remaining term, amount and approval. The available option must be confirmed for each agreement.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does premium funding affect when a Certificate of Currency is issued?

    Premium funding will not generally delay a Certificate of Currency once the insurer has accepted the risk and the funding arrangement and required documents are complete. Outstanding conditions can still delay issue.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.

About Webber Insurance and Referrals

  • What does an insurance broker do?

    An insurance broker helps clients identify risks, obtain and compare available insurance options, arrange cover, explain key terms and assist with claims. A broker does not necessarily have access to every insurer or product.

    Read more about why clients may use an insurance broker.

    Read the detailed article: Why use an insurance broker for a trade business.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What types of clients does Webber Insurance assist?

    Webber Insurance assists Australian SMEs across construction and the built environment, professional services, technology, real estate, defence, environmental risks and other industries, along with selected personal insurance needs.

    Read the detailed article: Who does Webber Insurance work with.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does Webber Insurance deal with every insurer?

    No. Webber works with a broad panel of insurers, underwriting agencies and specialist markets, but cannot access every insurer or some direct-only products. Recommendations consider suitable options available through the markets we can access.

    Read the detailed article: Which insurers does Webber Insurance work with.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does Webber provide quotes over the phone?

    No. Webber provides insurance quotations in writing so clients can review the premium, cover, conditions and supporting documents.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • How is Webber Insurance paid?

    Webber may receive commission from insurers and may charge a broker fee. The applicable remuneration is shown in quotations or relevant documents and is addressed in our Financial Services Guide.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Can Webber help with an insurance claim?

    Yes. Webber acts as the client’s main claims contact and advocate, assists with notification and communication, and monitors the claim. Specialist claims professionals or lawyers may also be involved depending on the policy and claim.

    Read the detailed article: I have an open Professional Indemnity claim. Can Webber Insurance still assist.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • How does Webber handle personal and business information?

    Webber handles personal and business information in accordance with its privacy obligations and Privacy Policy. Information is used to arrange, administer and assist with insurance and related services.

    Read the detailed article: What does Webber Insurance do with my information.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Can I refer a client, colleague or friend to Webber?

    Yes. Clients, colleagues and friends can be referred to Webber through our referral or contact process. We will review the enquiry before confirming whether we can assist or provide terms.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Will Webber update me about someone I have referred?

    Webber may confirm that contact has been made, but cannot disclose insurance details, quotations or outcomes without the referred person’s consent.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.

ISR and Commercial Property Owners

  • What is Industrial Special Risks insurance?

    Industrial Special Risks insurance is individually underwritten property and business interruption cover generally suited to larger or more complex commercial risks. Cover depends on the wording, declared values and selected sections.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • How is ISR different from a Business Pack policy?

    ISR is generally more individually underwritten and suited to larger or more complex property and business interruption exposures. Business Pack policies use packaged sections for many smaller or less complex businesses. Suitability is not determined by a single value threshold.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What property can be covered under an ISR policy?

    An ISR policy may cover buildings, contents, stock, plant, machinery and other declared commercial property. Suitability and cover depend on values, locations, occupations, business interruption exposure and overall risk complexity.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does ISR insurance include Business Interruption?

    Business Interruption is commonly available as a selected ISR section but is not automatically included. Declared values, the gross profit or revenue basis, increased cost of working and an adequate indemnity period should be considered.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What insurance should a commercial property owner consider?

    A commercial property owner may need to consider building, loss of rent, liability, machinery breakdown, glass, catastrophe and flood cover. The appropriate sections depend on the building, tenants, leases and overall risk profile.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Are tenants’ contents covered by the property owner’s insurance?

    Generally, no. A property owner’s building insurance does not usually cover a tenant’s business contents or stock. Tenants should arrange insurance for their own property and exposures.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Who insures tenant improvements?

    Responsibility for tenant improvements may sit with the tenant or property owner, depending on ownership, the lease and contractual obligations. Review both insurance policies to avoid gaps or duplication.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • How should a commercial building be valued for insurance?

    Commercial buildings should generally be insured for appropriate reinstatement or replacement costs rather than market value. Webber can assist with available rebuilding-cost tools, but complex, unusual or high-value properties may require a professional insurance valuation or quantity surveyor.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Do I need to notify the insurer if a commercial property becomes vacant?

    Yes. Notify the insurer promptly when a commercial property becomes vacant or materially unoccupied. Vacancy can change cover, excesses, security conditions and underwriting acceptance.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.

Trade Credit Insurance

  • What is Trade Credit insurance?

    Trade Credit insurance may protect against eligible non-payment by approved business customers due to insolvency, protracted default or other insured causes, subject to approved limits and policy conditions.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Who may need Trade Credit insurance?

    Businesses that sell goods or services on credit and would be materially affected by customer insolvency or delayed payment may need Trade Credit insurance. Suitability depends on customer concentration, payment terms, sectors and debtor locations.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does Trade Credit insurance cover every customer debt?

    No. Customers, approved credit limits, payment terms, causes of loss, reporting requirements, exclusions and retained risk determine whether a debt is insured.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What is a customer credit limit?

    A customer credit limit is the maximum approved exposure for that buyer under the policy. Limits can be set, changed, withdrawn or subject to discretionary arrangements and conditions.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Can cover apply to overseas customers?

    Overseas customers may be covered when the country, buyer and trading terms are accepted. Political risk, currency, sanctions, jurisdictions and collection challenges may affect availability.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • When should an overdue debt be reported?

    Report overdue debts within the maximum extension or notification period specified by the policy. Waiting too long, changing payment terms or failing to follow insurer instructions can affect cover.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Can I continue supplying a customer who has overdue invoices?

    Continuing to supply an overdue customer may increase the exposure and affect cover. Obtain insurer approval where required and follow all credit-limit, stop-supply and overdue-reporting conditions.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does Trade Credit insurance replace credit control procedures?

    No. Trade Credit insurance supports, but does not replace, sound credit control. Businesses must still assess customers, monitor limits, enforce terms, report overdue accounts and mitigate losses.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does Trade Credit insurance include debt recovery assistance?

    Some policies include or require insurer-approved collection services. Do not appoint a recovery agent, commence proceedings or agree to a settlement without approval where the policy requires it.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Is Trade Credit insurance the same as Marine Cargo insurance?

    No. Trade Credit insurance covers eligible customer non-payment. Marine Cargo insurance covers physical loss or damage to goods during transit. A business may need both.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.

Marine Cargo Insurance

  • What does Marine Cargo insurance cover?

    Marine Cargo insurance may cover physical loss or damage to insured goods during domestic or international transit by sea, air, road, rail or post. Cover, insured events and exclusions depend on the selected policy.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Can Marine Cargo insurance cover domestic and international transit?

    Yes. Cover can apply to domestic and international transit, subject to declared routes, countries, conveyances, goods, packaging, sanctions and the policy territory.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Who is responsible for insuring goods in transit?

    Responsibility can depend on the sale and purchase contracts, applicable Incoterms and when ownership or risk transfers. Webber Insurance can provide a high-level review of the insurance requirements and can refer clients for legal contract review, including insurance and indemnity provisions. We do not provide legal advice.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • How do Incoterms affect Marine Cargo insurance?

    Incoterms can identify when risk and responsibility for insurance transfer between the buyer and seller, but they do not themselves create insurance cover. Webber Insurance can provide a high-level insurance review and refer clients for legal contract review where required.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What is an annual Marine Cargo policy?

    An annual Marine Cargo policy provides ongoing cover for eligible shipments during the policy period, subject to declared turnover, goods, routes, conveyances and reporting requirements. Single-transit cover applies to a specified journey instead.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Can goods stored during transit be covered?

    Temporary storage incidental to an insured journey may be covered within specified time and location limits. Ordinary warehousing or storage after transit ends generally requires separate property cover.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • How are goods valued under Marine Cargo insurance?

    The insured value may include invoice cost, freight, duties and an agreed uplift, depending on the policy. Retail or replacement value should not be assumed automatically.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Are goods covered while transported by a courier or freight company?

    Goods transported by couriers or freight companies may be insured under Marine Cargo cover. Carrier liability can be limited by contract or law and is not a substitute for suitable cargo insurance.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does poor packaging affect a Marine Cargo claim?

    Yes. Inadequate, unsuitable or defective packaging can cause a claim to be reduced or excluded, particularly where packing is controlled by the insured. Packaging should suit the goods, journey and relevant industry standards.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What should I do if goods arrive damaged?

    Document the damage, preserve the packaging, note it on delivery records, notify the carrier, take reasonable steps to prevent further loss and contact Webber Insurance promptly before disposal or repair.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.

Product Recall Insurance

  • What is Product Recall insurance?

    Product Recall insurance may cover specified recall, withdrawal, replacement, crisis-management and related costs arising from an insured product event. Triggers and available sections vary by policy.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • How is Product Recall insurance different from Products Liability insurance?

    Products Liability insurance covers eligible third-party injury or property damage claims. Product Recall insurance covers selected costs of withdrawing, inspecting, replacing or managing affected products. A recall can occur without a liability claim.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Who may need Product Recall insurance?

    Manufacturers, importers, distributors, wholesalers, retailers and businesses whose products or components could create substantial recall costs may need Product Recall insurance.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What costs can Product Recall insurance cover?

    Depending on the selected sections, cover may include notification, withdrawal, transport, inspection, testing, disposal, replacement, crisis consultants, customer communication and certain business interruption costs.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does a regulator need to order the recall?

    Not always. A voluntary recall must still meet the policy trigger and should be notified to the insurer before significant costs are incurred.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Can Product Recall insurance cover contaminated food or beverages?

    Specialist Product Recall insurance may respond to insured accidental contamination, malicious tampering or other defined events affecting food and beverages. Definitions, testing and notification conditions are important.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Are a customer’s recall costs covered?

    A customer’s recall costs may be covered under an appropriate third-party recall or customer-loss section, but they are not automatically covered by every Product Recall policy.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does Product Recall insurance cover damage to the business’s reputation?

    Selected policies may cover crisis consultants, public relations and certain recovery expenses. They do not generally pay compensation simply for reputational harm or lost market share.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does Product Recall insurance cover deliberate misconduct?

    Deliberate, dishonest or known misconduct is generally excluded. Cover does not protect intentional wrongdoing.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.

Environmental Liability Insurance

  • What does Environmental Liability insurance cover?

    Environmental Liability insurance may cover eligible pollution conditions, cleanup costs, third-party injury or property damage, biodiversity damage, legal costs and emergency response, subject to the policy terms.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does Public Liability insurance cover pollution?

    Public Liability policies may exclude pollution or restrict cover to sudden and accidental events. Gradual pollution, statutory cleanup and own-site remediation may require specialist Environmental Liability insurance.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What is the difference between sudden and gradual pollution?

    Sudden pollution generally arises from an identifiable event occurring at a specific time. Gradual pollution develops over time. The policy definitions, triggers and exclusions determine how cover applies.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Can Environmental Liability insurance cover historical contamination?

    Unknown pre-existing contamination may sometimes be covered when specifically underwritten. Known pollution, existing notices and expected cleanup costs are generally excluded. Retroactive dates, site assessments and full disclosure are important.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Who may need Environmental Liability insurance?

    Property owners, manufacturers, warehouses, waste businesses, contractors, transport operators, fuel users and businesses with professional environmental risks may need cover. Suitability depends on activities, sites, materials and contractual obligations.

    Read the detailed article: What information is needed for an Environmental Consultant insurance quote.

    Read the detailed article: What insurance do Environmental Consultants commonly need.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Can a property owner be liable for pollution caused by a tenant?

    A property owner may still face liability or cleanup obligations for pollution caused by a tenant, depending on the law, lease, ownership and circumstances. Legal advice may be required for a specific situation.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What is Contractors Pollution Liability insurance?

    Contractors Pollution Liability is specialist cover for eligible pollution conditions arising from contracting work, including sudden or gradual events where insured. It may cover third-party claims, cleanup and defence costs.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does Environmental Liability insurance cover clean-up costs?

    Eligible own-site or third-party cleanup costs may be covered when the pollution condition and costs satisfy the policy. Regulatory, investigation, emergency and restoration costs depend on the policy terms.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Are environmental fines and penalties covered?

    Environmental fines and penalties are only potentially covered where legally insurable and expressly included. Defence expenses, remediation costs and penalties are separate items and may be treated differently.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.

Drone Insurance

  • What does Drone Insurance cover?

    Drone Insurance may cover physical damage to the drone and equipment, third-party liability, payload, theft and selected operational risks. Cover depends on the policy and approved operations.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does Public Liability insurance automatically cover drones?

    No. Standard Public Liability insurance often excludes aircraft and does not automatically cover drone or aviation risks. Drone liability should be specifically confirmed.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Who may need Drone Insurance?

    Commercial operators, photographers, surveyors, engineers, construction businesses, agricultural operators, real estate businesses and other organisations using drones as part of their work may need Drone Insurance.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Can the drone itself be insured?

    The drone, payload, ground equipment and accessories may be insured when declared and accepted. Agreed value, replacement basis, theft, accidental damage and territorial limits depend on the policy.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Can Drone Insurance cover injury or property damage?

    Specialist aviation or drone liability may cover eligible third-party injury and property damage caused by an insured operation, subject to CASA compliance, approved uses, limits and exclusions.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does the drone operator need to comply with CASA requirements?

    Yes. Operators must comply with applicable CASA requirements. Depending on the drone and operation, this may include drone registration, operator accreditation, a Remote Pilot Licence, a Remotely Piloted Aircraft Operator’s Certificate and flight approvals or permissions. The correct pathway depends on the operation.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Can hired or borrowed drones be covered?

    Hired or borrowed drones may be covered when declared and accepted, but they are not automatically included under every policy. Ownership, hire terms, value and responsibility for damage must be disclosed.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Can subcontracted drone operators be covered?

    Subcontracted operators should maintain suitable insurance and the required CASA permissions. The principal should separately consider its own liability arising from the subcontracted work and contractual responsibilities.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does Drone Insurance cover privacy complaints?

    Some specialist drone policies may cover specified privacy or personal injury allegations, but general aviation liability does not automatically cover every privacy breach. Cyber, media or other liability cover may also be relevant.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What should I do after a drone incident?

    Secure the area, assist injured people, preserve the drone and flight records, document the incident and contact Webber Insurance promptly. Some events must also be reported to CASA or the Australian Transport Safety Bureau.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.

Machinery Breakdown Insurance

  • What does Machinery Breakdown insurance cover?

    Machinery Breakdown insurance may cover sudden and unforeseen internal mechanical or electrical breakdown of insured machinery, subject to the declared equipment, limits, maintenance requirements and exclusions.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • How is Machinery Breakdown different from Plant and Equipment insurance?

    Machinery Breakdown focuses on internal mechanical or electrical failure. Plant and Equipment insurance can cover broader physical damage, theft, road risk and liability exposures. Policies may overlap or be combined.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Is wear and tear covered?

    Wear and tear, corrosion, gradual deterioration, poor maintenance and routine servicing costs are generally not covered. Resulting insured damage may be treated separately under some policies.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What types of machinery can be insured?

    Cover may be available for refrigeration, air-conditioning, manufacturing equipment, lifts, boilers, pressure equipment, electrical motors, pumps and other declared machinery. Eligibility depends on equipment type, age, use and maintenance.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Can Machinery Breakdown insurance cover Business Interruption?

    Business Interruption may cover lost income and increased costs following an insured machinery breakdown when selected, subject to a waiting period, declared values and indemnity period.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What is deterioration of stock cover?

    Deterioration of stock cover may respond to insured temperature-sensitive stock loss following an accepted refrigeration or machinery breakdown. Limits, alarms, maintenance and power-failure conditions may apply.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does the machinery need to be regularly serviced?

    Yes. Machinery should be serviced and maintained in accordance with manufacturer, legal and policy requirements. Poor maintenance, known defects and failure to act on recommendations can affect cover.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does Machinery Breakdown cover computers and electronic equipment?

    Computers and electronic equipment may be covered under Machinery Breakdown or Electronic Equipment insurance when declared. The scope, insured causes and equipment-age restrictions depend on the policy.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does Machinery Breakdown cover software failure or a cyber incident?

    Machinery cover does not ordinarily replace insurance for software corruption, data restoration, network failure or cyber incidents. These exposures generally require Electronic Equipment, Cyber or other selected sections.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.

Crime and Fidelity Insurance

  • What does Crime and Fidelity insurance cover?

    Crime and Fidelity insurance may cover specified direct financial loss caused by employee dishonesty, theft, forgery, external crime or other insured events. Sections and definitions vary by policy.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does Crime insurance cover employee theft?

    Employee theft may be covered under a selected Crime or Fidelity section, subject to the policy definition of employee, discovery requirements, limits, exclusions and supporting evidence.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does Crime insurance cover fraud committed by an external person?

    External fraud may be covered when an external-crime, forgery, computer-fraud or similar section is selected. Not every scam or voluntary transfer is automatically covered.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Is social engineering fraud covered?

    Social engineering cover may be available under a specific Crime or Cyber extension. It is not automatic and commonly depends on agreed payment-verification procedures, separate limits and conditions.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Who is treated as an employee under a Crime policy?

    The definition varies and may include permanent, temporary or casual staff and sometimes specified directors, volunteers, contractors or labour-hire personnel. Check the actual policy definition.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What does discovery-based Crime insurance mean?

    A discovery-based Crime policy generally requires the loss to be discovered during the policy period and reported within the required timeframe. Earlier acts may be considered subject to retroactive, prior-loss and continuity restrictions.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What should I do if I discover fraudulent activity?

    Contact the bank immediately, preserve transaction and system evidence, restrict further access, contact Webber Insurance and make any required police or cybercrime report. Avoid confronting suspected parties or compromising evidence before receiving advice.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What is the difference between Crime and Cyber insurance?

    Crime insurance covers specified direct financial loss from dishonest or fraudulent acts. Cyber insurance covers areas such as privacy, network security, incident response, data recovery and cyber business interruption. Some events can involve both policies.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Can changes to payment procedures affect Crime cover?

    Yes. Changes to payment procedures, approval limits, dual authorisation, call-back verification or banking arrangements can affect underwriting and compliance with policy conditions. Notify Webber Insurance of material changes.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.

Tax Audit Insurance

  • What is Tax Audit insurance?

    Tax Audit insurance may cover eligible professional fees incurred in responding to specified audits or investigations. It may be automatically included, unavailable or available by request, depending on the insurer and policy.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What does Tax Audit insurance cover?

    Eligible accountant, tax adviser, legal or other professional costs may be covered for an insured audit or investigation, subject to the authority, tax type, limits, excess and insurer approval.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What does Tax Audit insurance not cover?

    Tax Audit insurance generally does not pay tax, penalties, interest, fines, routine accounting work, preparation of returns, known matters or costs incurred without approval. Exclusions vary by policy.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Who should consider Tax Audit insurance?

    Businesses, sole traders, partnerships, trusts and other entities may consider Tax Audit insurance where an audit could result in material professional fees. Eligibility and cover remain policy-specific.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Does Tax Audit insurance cover ATO and state revenue audits?

    Cover may apply to eligible audits or investigations by the ATO, state or territory revenue authorities and other eligible government bodies. The insured authorities and audit types must be confirmed under the policy.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Is Tax Audit insurance included in Management Liability insurance?

    Tax Audit cover may be automatically included within Management Liability, unavailable or available by request, depending on the insurer and policy. Check the applicable section, limit and terms.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What professional fees can Tax Audit insurance cover?

    Approved accountant, tax adviser, legal and specialist fees may be covered for an insured audit or investigation, subject to the authority, tax type, limit, excess, insurer approval and policy terms.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • How much Tax Audit cover may a business need?

    The appropriate limit depends on the entity’s complexity, turnover, recordkeeping, transaction volume, workforce, prior audit experience and potential professional-fee exposure. A suitable limit should be reviewed rather than assumed.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What information is needed for a Tax Audit insurance quote?

    Common information includes the entity structure, business activities, turnover, tax registrations, prior audits or disputes, existing cover and requested limit. Requirements vary between insurers.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.

Statutory Liability Insurance

  • What is Statutory Liability insurance?

    Statutory Liability insurance may cover certain investigations, defence costs and liabilities arising from alleged breaches of legislation. Cover is subject to insured legislation, exclusions and whether the liability is legally insurable.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What does Statutory Liability insurance cover?

    Selected investigation costs, legal representation, defence costs and certain legally insurable liabilities may be covered. Not every fine or penalty is insurable, and the response depends on the jurisdiction and policy terms.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Who may need Statutory Liability insurance?

    Businesses exposed to workplace safety, environmental, privacy, employment and other regulatory obligations may need cover. Requirements depend on operations, jurisdictions, workforce and applicable legislation.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • How is Statutory Liability different from Public Liability insurance?

    Statutory Liability relates to alleged legislative breaches, investigations and associated defence costs. Public Liability covers eligible third-party personal injury or property damage claims. One event can involve more than one policy.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What does Statutory Liability insurance not cover?

    Common limitations may include deliberate or reckless conduct, known matters, uninsurable fines or penalties, contractual liabilities and excluded legislation. The actual exclusions depend on the policy.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Can Statutory Liability insurance cover workplace health and safety investigations?

    Workplace health and safety investigation and defence costs may be covered where the relevant legislation is insured. Fines and penalties may be prohibited or otherwise uninsurable, and laws vary by jurisdiction.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Can Statutory Liability insurance cover environmental or privacy investigations?

    Selected environmental or privacy investigations and defence costs may be covered, subject to insured legislation and exclusions. Cyber, Environmental Liability or other policies may also be relevant.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Is Statutory Liability insurance included in Management Liability insurance?

    Statutory Liability may be automatically included within Management Liability, unavailable or available by request, depending on the insurer. Check the section, insured legislation, limit and exclusions.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What information is needed for a Statutory Liability insurance quote?

    Common information includes business activities, locations and jurisdictions, workforce, applicable regulations, compliance systems, licences, prior incidents or investigations and requested limits.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.

Construction and Resources

  • What insurance do Construction Contractors commonly need?

    Depending on their work, contracts and sites, Construction Contractors may need Public Liability, Contract Works, Plant and Equipment, Professional Indemnity, Workers Compensation, Motor, Cyber and Management Liability insurance. Use our general quote form so we can review the requirements.

    Read the detailed article: What are common insurance claims experienced by tradies.

    Read the detailed article: What types of insurance do tradies commonly consider.

    Read the detailed article: What are some common insurance claims experienced by builders.

    Read the detailed article: Why should builders consider Management Liability Insurance.

    Read the detailed article: What insurance do builders commonly need.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • When may a Construction Contractor need Contract Works insurance?

    Contract Works insurance may be required by contract or when the contractor is responsible for the works. Project value, construction period, materials, existing structures, principal-arranged cover and contract requirements should be reviewed.

    Read the detailed article: Do I need Contract Works Insurance if I already have Public Liability Insurance.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Can Public Liability insurance cover work on construction or mine sites?

    It may cover accepted construction or mine-site work when the occupation and activities are fully disclosed and accepted. Cover depends on site requirements, contracts, exclusions, endorsements and insurer acceptance. Contact Webber Insurance through the general quote form first.

    Read the detailed article: Is Public Liability Insurance covered under a Contract Works Insurance policy.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • When may a Construction Contractor need Design and Construct Professional Indemnity insurance?

    This cover may be needed when a contractor assumes responsibility for design, engineering, specifications, advice or subcontracted design. Contractual responsibility and the actual services performed must be disclosed.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • How do subcontractors affect insurance for Construction and Resources Contractors?

    Subcontracting does not necessarily transfer the contractor’s responsibility. Insurers may require subcontractor activities, payments, licences, supervision and insurance arrangements to be disclosed.

    Read the detailed article: Does Contract Works Insurance cover work done by subcontractors.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • How do contracts and principal requirements affect Construction and Resources insurance?

    Contracts can impose required limits, indemnities, waivers, principal-arranged insurance and other obligations. Webber Insurance can provide a high-level insurance review of contract requirements and can refer clients for a legal contract review, including insurance and indemnity provisions. We do not provide legal advice.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • How should plant and mobile equipment be insured for construction or mining work?

    Owned, hired and dry-hired plant may require cover for accidental damage, theft, transit, breakdown, road risk, underground use and site-specific requirements. Eligibility and cover depend on the policy and disclosed use.

    Read the detailed article: When does a builder need Plant and Equipment Insurance.

    Read the detailed article: Does Contract Works Insurance cover tools or equipment.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Can insurance cover work at remote or interstate sites?

    Remote or interstate work may be covered when disclosed and accepted. Location, territorial limits, emergency response, accommodation, transit and state or territory requirements should be considered.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • How do higher-risk mining and resources activities affect insurance?

    Underground work, explosives, drilling, shutdowns, hazardous materials, critical infrastructure and other higher-risk activities can affect insurer acceptance, exclusions, conditions and premiums.

    Read the detailed article: What if I place workers into higher-risk industries such as construction or mining.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What information is needed for a Construction or Resources insurance quote?

    Common information includes activities, project types, locations, turnover, subcontractor costs, contracts, plant, claims history and requested covers. Use Webber’s general quote form so the appropriate team can review the enquiry.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.

Built Environment Professionals

Technology Consultants

  • What insurance do Technology Consultants commonly need?

    Depending on their services, contracts and data exposure, Technology Consultants may need IT Liability or Professional Indemnity, Public Liability, Cyber, Management Liability, Business, Workers Compensation and Motor insurance.

    Read the detailed article: I do not write code or software. Do I still need Professional Indemnity Insurance.

    Read the detailed article: What type of insurance do IT Consultants commonly require.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What technology services should be disclosed to the insurer?

    Disclose all material services, including software development, implementation, hosting, managed services, cybersecurity, data handling, hardware, telecommunications, artificial intelligence services and work involving critical systems. Material changes should also be reported.

    Read the detailed article: What information do I need to provide for an IT Liability quote.

    Read the detailed article: What services can I be insured for as an IT Consultant.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Do Technology Consultants need both IT Liability and Cyber insurance?

    They may. IT Liability generally addresses client claims arising from technology services. Cyber insurance addresses the consultant’s own privacy, network security, incident response, data recovery and cyber business interruption exposures. Some overlap can occur.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.

Defence Contractors and Consultants

  • What insurance do Defence Contractors and Consultants commonly need?

    Depending on their activities and contracts, cover may include Professional Indemnity or IT Liability, Public Liability, Cyber, Management Liability, Business, Workers Compensation, Motor, Marine Transit and project-specific insurance.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What insurance requirements should Defence Contractors check in contracts?

    Review required limits, indemnities, principal interests, waivers, cybersecurity, confidentiality and subcontractor obligations. Webber Insurance can provide a high-level insurance review and refer clients for legal contract review, including insurance and indemnity provisions. We do not provide legal advice.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • How can DISP, Essential Eight or sensitive-information requirements affect insurance?

    These requirements may affect contractual obligations, underwriting information and cybersecurity expectations. They are not insurance standards and do not guarantee that a policy will respond.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • Can insurance cover overseas or classified Defence work?

    Cover depends on prior disclosure, location, jurisdiction, territorial limits, sanctions, export controls, information sensitivity and insurer acceptance. Separate legal, export-control or security-clearance advice may be required.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • How do subcontractors affect insurance for Defence Contractors?

    Consider responsibility for subcontracted work, flow-down security obligations, insurer disclosure, supervision, written contracts and evidence of insurance. Defence and project requirements remain contract-specific.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.

General Insurance Policy Concepts

  • What is a Target Market Determination?

    A Target Market Determination describes the class of consumers a relevant financial product is designed for and forms part of Australia’s Design and Distribution Obligations. It is not personal advice or a substitute for the policy wording or PDS. Read the detailed Target Market Determination explanation.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What is the difference between General Advice and Personal Advice?

    General Advice does not take a client’s objectives, financial situation or needs into account in the way Personal Advice does. Factual information is also distinct from financial product advice. Read the detailed General Advice and Personal Advice explanation.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What is a wholesale client in general insurance?

    A wholesale client is a client who is not treated as retail for the relevant financial product or service. For general insurance, the classification depends on the product and the client rather than simply on whether the client is a business. Read the detailed wholesale-client explanation.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What is a retail general insurance product?

    Australian financial services law identifies prescribed general insurance categories that can be provided on a retail basis. Retail status also depends on who acquires the product. Read the detailed retail general insurance product explanation.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What is a retail client in general insurance?

    A client can be treated as retail for general insurance when the client is an individual or qualifying small business and the insurance falls within a prescribed retail category. The product and the client both matter. Read the detailed retail-client explanation.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.
  • What does ‘wholesale’ mean in general insurance?

    In general insurance, wholesale commonly describes a product or service that is not treated as retail under the Corporations Act. The classification depends on the product and client, not simply on whether the policy is for a business. Read the detailed wholesale insurance explanation.

    General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.