Having professional IT support can reduce cyber risk, but it does not remove the possibility of a cyber incident.

IT support and Cyber Insurance perform different roles.

What does IT support do? #

Depending on the provider, IT support can assist with areas such as:

• System maintenance
• Cybersecurity controls
• User access
• Backups
• Software updates
• Network security
• Email security
• Incident response

These measures can reduce the likelihood or impact of an incident.

What does Cyber Insurance add? #

Depending on the policy, Cyber Insurance can provide financial cover and access to specialist services following an insured event.

This can include:

• Forensic IT specialists
• Data restoration
• Business interruption cover
• Cyber extortion response
• Specialist legal advice
• Data breach response
• Crisis communications
• Third-party liability
• Certain cybercrime losses

Your existing IT provider may still be an important part of the response to a cyber incident. However, insurers can also require the use of approved forensic, legal or incident response providers.

If a significant incident occurs, notify the insurer or Webber Insurance before incurring substantial response costs where possible.

Insurers may also assess the actual cybersecurity controls in place. The existence of an IT provider alone does not determine whether a business qualifies for cover.

Contact our team if you would like to discuss how your IT environment affects Cyber Insurance options.