There is no standard timeframe for resolving a Public Liability claim.

Some straightforward property damage claims can be resolved relatively quickly, while complex injury or liability claims can remain open for a considerable period.

What can affect the timeframe? #

Factors can include:

• The seriousness of an injury
• Ongoing medical treatment
• Disagreement about liability
• Multiple businesses or other parties
• Expert reports
• Witness evidence
• The amount being claimed
• Negotiations between the parties
• Court proceedings
• Delays obtaining information

An injury claim may also need to remain open while the longer-term effects of the injury become clearer.

The insurer may need to investigate both whether the insured is legally liable and whether the policy responds.

Webber Insurance will remain involved, monitor the claim and follow up with the insurer as it progresses.

Email [email protected] if you have questions about an existing claim.