Professional Indemnity Insurance is one of the main covers Real Estate Agents need to consider because it can respond to certain claims arising from professional advice, services, errors or omissions.
Depending on the agency, other insurance can include:
- Public and Products Liability Insurance
- Cyber Insurance
- Management Liability Insurance
- Business Insurance
- Commercial Motor Insurance
- Workers Compensation where applicable
What determines the insurance required? #
Relevant factors can include:
- Services provided
- Business structure
- Number of employees
- States and territories where the agency operates
- Residential, commercial or rural property work
- Property management activities
- Franchise arrangements
- Contractual obligations
- Licensing requirements
One policy should not be assumed to cover every exposure.
For example, Professional Indemnity Insurance generally addresses certain claims arising from professional services, while Public Liability Insurance generally addresses certain third-party personal injury and property damage claims.
Contact our team if you would like help reviewing insurance for a real estate business.
Frequently Asked Questions #
Real Estate Agents #
Do sole trader Real Estate Agents need Professional Indemnity Insurance?
Operating as a sole trader does not remove professional liability, and a claim may be made personally against the agent. Insurance requirements depend on the jurisdiction and activities; in New South Wales, licensed work generally requires complying Professional Indemnity cover. Do not assume a network, agency or principal’s policy covers you without written confirmation. Read the detailed guidance.
General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.I work under a franchise, am I covered by its insurance policy?
Not necessarily. Confirm whether the franchise policy names or otherwise covers your legal entity, people, licences, services and jurisdictions, and check the limits, shared aggregate, excess, retroactive date and notification responsibilities. A franchise agreement or certificate of currency alone does not prove that every activity is covered. Read the detailed guidance.
General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.What are some common claims that Real Estate Agents experience?
Claims can arise from advertising or disclosure errors, incorrect instructions or documents, property-management and maintenance issues, lost keys or access problems, mishandled money, delays, copyright use, cyber fraud and privacy incidents. The responding policy depends on the allegation and circumstances, so potential claims should be notified promptly. Read the detailed guidance.
General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.What information do I need to provide for a Real Estate Agent insurance quote?
Prepare the insured entity details, office locations and jurisdictions, services, turnover, properties sold or managed, property mix, staff and licence details, franchise arrangements, requested limits, current insurance and retroactive date, and claims or known circumstances. Accurate information helps insurers assess the full exposure. Read the detailed guidance.
General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.Are there any industry or legislative insurance requirements for Real Estate Agents?
Requirements vary by state and territory. In New South Wales, licensed real estate activity generally requires a complying Professional Indemnity policy with at least $1 million for any one claim and $3 million in the aggregate, although a licence holder may sometimes be covered under an employer’s policy. Check current regulator requirements, franchise arrangements, contracts and Workers Compensation obligations for your circumstances. Read the detailed guidance.
General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.What services can I be insured for as a Real Estate Agent?
Cover can be arranged for disclosed and accepted services such as property sales, leasing, property management, buyers’ advocacy, auctioneering and appraisals. Valuations, strata management, financial advice, holiday rentals, mortgage broking and other specialist services may require additional underwriting or separate cover. Read the detailed guidance.
General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.What limit of Professional Indemnity Insurance does a Real Estate Agent require?
There is no single suitable limit. Consider regulatory and contractual requirements, franchise conditions, services, property values, transaction volumes and the size of the managed portfolio. In New South Wales, licensed activity generally requires a complying policy with at least $1 million for any one claim and $3 million in the aggregate, subject to current requirements. A regulatory minimum may still be insufficient for the business’s exposure. Read the detailed guidance.
General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.What exposures does Public Liability Insurance cover a Real Estate Agent for?
Public Liability can respond to eligible third-party injury or property-damage claims arising at an office, open home, inspection, auction or event. It is not a substitute for Professional Indemnity, which addresses claims arising from professional services. Check policy terms for property in your care, custody or control and for contractors. Read the detailed guidance.
General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.What exposures does Professional Indemnity Insurance cover a Real Estate Agent for?
Professional Indemnity can respond to eligible civil liability claims alleging that professional services caused financial loss—for example, errors in advertising, disclosure, advice, contracts, sales, leasing or property management. Defence costs may also be covered. Fraud, trust-money losses and every contractual obligation are not automatically insured. Read the detailed guidance.
General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.What types of insurance do Real Estate Agents commonly require?
Real Estate Agents commonly consider Professional Indemnity, Public Liability, Cyber Insurance, Management Liability, Business Insurance, Commercial Motor and Workers Compensation. The right combination depends on services, jurisdictions, staff, property portfolio, franchise arrangements and contractual requirements. Read the detailed guidance.
General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.

