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Why does my insurer ask for documents and evidence during a claim?
AI Doc Summarizer Doc Summary

Claim documentation helps the insurer assess both the circumstances and amount of the loss.

Documents can include: #

  • Photographs.
  • Invoices.
  • Receipts.
  • Repair quotations.
  • Contracts.
  • Incident reports.
  • Police reports.
  • Financial records.
  • Expert reports.

Why can requests continue during the claim? #

New questions can arise as the insurer reviews the matter.

Complex claims often require several stages of information.

What if I cannot obtain something? #

Tell Webber Insurance.

Alternative evidence may sometimes be available depending on the claim.

General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.