If your car is damaged, stolen or involved in an accident, notify Webber Insurance or the insurer as soon as practical.

What should I do after an accident? #

Where safe:

• Check whether anyone is injured.
• Contact emergency services where required.
• Move to a safe location where appropriate.
• Exchange details with other drivers.
• Take photographs.
• Record witness details.
• Note the location and circumstances.

What information will the insurer need? #

This can include:

• Date and time.
• Location.
• Driver details.
• Description of what happened.
• Other vehicle details.
• Registration numbers.
• Photographs.
• Witness information.
• Police report details where applicable.

What if the car is not driveable? #

Contact the insurer or Webber Insurance about towing arrangements.

The policy may provide towing following an insured accident.

Avoid unnecessary repair or storage costs where possible before checking the claims process.

What if the car is stolen? #

Notify police promptly.

The insurer may request:

• Police report number.
• Keys.
• Proof of ownership.
• Finance information.
• Details of accessories.
• Circumstances of the theft.

Can I choose my own repairer? #

This depends on the policy.

Some insurers offer choice of repairer, while others use their own repair network or require approval before repairs begin.

What if another person says I caused the accident? #

Do not admit liability or agree to pay their costs.

Forward any demands or correspondence to Webber Insurance or the insurer.