If someone alleges that your business caused personal injury or property damage, contact Webber Insurance as soon as reasonably possible.

You should also tell us about an incident that could reasonably develop into a claim, even if no formal demand has been received.

What should I do? #

Where appropriate:

• Make sure everyone is safe
• Take reasonable steps to prevent further injury or damage
• Do not admit liability or agree that you were at fault
• Do not negotiate or agree to compensate another party
• Preserve relevant evidence
• Forward any demand, letter, email or legal document promptly

Useful information can include:

• Date, time and location of the incident
• A description of what happened
• Details of the people involved
• Third-party correspondence
• Photos or video
• CCTV footage
• Incident reports
• Witness details
• Relevant contracts, invoices or work records

We can lodge the claim or notification with the insurer and remain involved as it progresses.

The insurer may appoint an assessor, investigator, lawyer or other specialist depending on the circumstances.

Email [email protected] or use our Claims page.