There is no standard timeframe for resolving a Professional Indemnity claim.

Some matters can be resolved relatively quickly, while complex claims can continue for months or years.

What affects the timeframe? #

Factors can include:

• The complexity of the allegation
• Amount being claimed
• Number of parties involved
• Availability of documents
• Whether expert evidence is required
• Whether liability is disputed
• Negotiations between the parties
• Court or tribunal proceedings

What happens during the claim? #

Depending on the circumstances, the insurer and appointed advisers may need to:

• Investigate the allegation
• Review contracts and correspondence
• Obtain information from the insured
• Engage lawyers
• Engage technical or professional experts
• Assess liability and quantum
• Negotiate with the claimant
• Defend legal proceedings

A relatively straightforward dispute may be resolved without formal litigation, but no particular timeframe can be guaranteed.

Where court proceedings are commenced, timing can depend on procedural steps, evidence, experts, negotiations and the court timetable.

Webber Insurance can assist with communication between you and the insurer throughout the claims process.

Contact our team if you have received a complaint, demand or other potential Professional Indemnity claim.