If your business name changes, whether due to a rebrand, restructure, or moving from a sole trader or partnership to a company, it is important to notify us as soon as possible. You will need to provide the updated details along with any relevant supporting documentation so that your policy reflects the correct legal entity.

Discrepancies in names can create issues at claim time and, in some cases, may result in a claim being denied. To finalise the change, we will usually ask you to sign a No Claims Declaration in the name of the new entity.

It is also important to understand how certain structures should be insured. For example:

• If you are insuring a trust, the trustee must be listed on the policy, whether that is an individual or a Pty Ltd company.
• A correct example would be ABC Pty Ltd as trustee for The Smith Family Trust.
• An incorrect example would be simply The Smith Family Trust, as the trustee entity is not specified.

In practice, we most commonly see changes where businesses evolve from John Smith trading as Smith Plumbing into Smith Plumbing Pty Ltd. Updating your policy ensures continuity of cover and avoids gaps during the transition.

We will guide you through the process and make sure your cover remains uninterrupted. Contact us to update your details and keep your insurance aligned with your current business structure.