If an insured vehicle or item of plant is involved in an accident, damaged or stolen, make sure everyone is safe first.

Contact emergency services where required.

Where practical:

• Take reasonable steps to prevent further damage
• Report theft or malicious damage to police
• Exchange details with other parties
• Record registration details
• Take photographs of the scene and damage
• Obtain witness details
• Do not admit liability or agree to pay another party
• Avoid permanent repairs until insurer instructions are received, unless urgent work is reasonably necessary

Contact Webber Insurance as soon as possible.

What happens next? #

Depending on the incident and policy, the insurer may arrange or approve:

• Towing
• Assessment
• Repair quotations
• Repairs
• Recovery
• Hire vehicles
• Temporary replacement equipment

Do not assume these services are automatically included. Cover and insurer approval requirements vary by policy.

We can lodge the claim, communicate with the insurer and remain involved as it progresses.

Email [email protected] or use our Claims page.