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Does Cyber Insurance cover ransomware payments?
AI Doc Summarizer Doc Summary

Potentially.

Cyber Insurance can provide cover for certain ransomware and cyber-extortion costs, but a ransom payment should never be assumed to be covered or made without involving the insurer and its incident-response team.

What can Cyber Insurance cover during a ransomware incident? #

Depending on the policy and circumstances:

  • Incident-response services
  • Forensic investigation
  • Cyber-extortion negotiation
  • Legal and privacy advice
  • Data restoration
  • System restoration
  • Business interruption
  • An insurer-approved ransom or extortion payment where legally permitted

A payment does not guarantee that:

  • Data will be restored
  • Stolen information will be deleted
  • Systems will be decrypted
  • The organisation will not be targeted again

A particular payment can also be restricted by sanctions, counter-terrorism financing or other legal requirements.

Are ransomware payments reportable in Australia? #

Yes, for certain organisations.

Under the Australian ransomware payment reporting regime, a report can be required where a ransomware or cyber-extortion payment is made by or on behalf of:

  • An entity carrying on business in Australia with annual turnover for the previous financial year of $3 million or more
  • A responsible entity for certain critical infrastructure assets

The report must generally be made within 72 hours of making the payment or becoming aware that a payment was made on the organisation’s behalf.

Current reporting information is available through the Australian Government’s Cyber.gov.au ransomware payment reporting service.

If you experience a ransomware or cyber-extortion incident, use the emergency response details provided with your Cyber policy and notify Webber Insurance immediately.

Email [email protected] or use our Claims page.

Do not authorise a payment, negotiation or substantial response cost without first involving the insurer.

General Advice Warning: The information on this page is general in nature and does not take your personal circumstances into account. You should consider whether it is appropriate for you and seek professional advice before making any decisions. For tailored advice, please contact Webber Insurance Services.