Yes.

There may be times when the insurer, claims officer, assessor, investigator, loss adjuster, repairer or claims lawyer needs to communicate directly with you.

Webber Insurance will generally remain involved in the claim and can help:

• Lodge or present the claim
• Communicate with the insurer
• Follow up progress
• Explain requests for information
• Address issues that arise
• Keep track of important correspondence

For Professional Indemnity claims, an insurer-appointed claims lawyer may become involved and direct communication with that lawyer can be important.

If you receive correspondence or requests directly from an insurer, assessor, lawyer or other claims provider, please keep us copied in where possible so we remain across the claim.

The insurer remains responsible for decisions about cover and settlement.

Contact our team if you need assistance with an existing claim.