Complaints
4 Docs
What should I do if an insurer denies my claim?
Last Updated: September 16, 2026If an insurer denies your claim, Webber Insurance can review the reasons, policy wording and available evidence, and assist with escalation where appropriate.
What can I do if I do not agree with my insurance settlement offer?
Last Updated: September 16, 2026If you disagree with an insurance settlement offer, Webber Insurance can review the offer, present further evidence and assist with escalation where appropriate.
What should I do if I have a complaint about Webber Insurance?
Last Updated: September 16, 2026Learn how to make a complaint about Webber Insurance, what information to provide, our internal dispute resolution process and when AFCA may be available.
What should I do if I have a complaint about an insurer?
Last Updated: September 16, 2026If you are unhappy with an insurer's handling of your policy or claim, Webber Insurance can review the issue, advocate for you and assist with escalation where appropriate.