Account Executive – Client Services (Financial Lines & Construction Insurance)

We’re looking for an Account Executive to join our team!

Are you someone who loves helping people and takes pride in building strong, long‑term client relationships?

Do you enjoy working as part of a close‑knit team rather than being out on your own chasing sales targets? Webber Insurance Services would love to hear from you.

We are looking for an Account Executive – Client Service to join our Adelaide team, working closely with a Senior Broker to look after a portfolio of professional services and construction clients. This is a client service and technical role, not a cold‑calling or sales‑target role.

We’re a close-knit, supportive team that continues to grow sustainably — nine new staff members have joined since the beginning of 2025.

We also have other current job openings, including a broker assistant role and an administrative assistant role.

About Webber Insurance Services

Since our beginnings in 2011, Webber Insurance has grown into a national specialist insurance broker, serving clients across Australia, primarily in the professional services and construction sectors. We are a technologically advanced business with no manual filing or paperwork, and most of our team works in a genuine hybrid model (typically 2–3 days in the office and the balance from home) with an identical computer setup in both locations.​

Our new Linden Park office is under construction and is expected to be operational in May 2026, providing our Adelaide team with a modern, purpose‑built workspace.​

About the Role

You will work as part of a small team, supporting a Senior Broker and collaborating with our administration and accounts staff. Your focus is on providing excellent customer service and managing day‑to‑day insurance needs for our clients.

Typical responsibilities include:

  • Assisting with renewals: gathering information, preparing documentation and helping with renewal submissions at the direction of the Senior Broker.
  • Providing instructions for mid‑term adjustments to the administration team
  • Responding to client queries: answering general cover questions and coordinating responses with the Senior Broker and insurers where needed.
  • Liaising with insurers: obtaining quotes, endorsements and policy documentation within agreed parameters.
  • Supporting clients with claims: lodging claims, collecting information and keeping clients updated through the process.
  • Maintaining accurate documentation and data in our systems.

Growth activity is led by the Senior Broker and the broader business; your success is measured by the quality and timeliness of service you provide to clients and the team.

Who we’re looking for

We care more about the right person than a perfect insurance CV and are happy to teach you the specifics of financial lines or construction covers if you bring the right attitude and customer focus.

You will ideally bring:

  • Strong customer service skills and a genuine enjoyment of helping clients and colleagues.
  • Experience in insurance broking, underwriting or a related financial services role; or strong administration/customer service experience with the ability to learn technical content.
  • High attention to detail and pride in producing accurate work.
  • Comfort working in a team structure, taking direction from a Senior Broker while also working independently within your responsibilities.
  • Confidence using technology and working across multiple systems and processes.
  • Reliability, initiative and a willingness to learn new products, industries and systems.

We welcome applicants who may be more senior technically, provided you are comfortable working collaboratively within our team structure.

Hybrid work and technology

  • Adelaide‑based role with a genuine hybrid arrangement.​
  • Typically 2–3 days per week in the office and the remainder from home once you are fully trained.​
  • Identical computer setup for both office and home to support focused, efficient work.​
  • Modern, integrated systems with comprehensive training and support for new team members.​

What we offer

  • Remuneration: A competitive salary in the $85,000–$110,000 + super range, depending on experience.
  • Flexibility: Hybrid working with regular in‑office days to stay connected with the team.​
  • Additional leave: A paid Wellness Day every month in addition to standard leave entitlements.​
  • A fantastic team environment: A close‑knit, collaborative team that genuinely supports one another.​
  • Professional growth: Opportunities for development and progression within a trusted and respected insurance broking business, including paid study options if you wish to pursue formal qualifications.

How to Apply

Please submit your resume via SEEK and send a separate email with the following:

  • Email subject line: Application for Account Executive – Client Service
  • Cover letter: Briefly introduce yourself and tell us why this role and our style of working appeal to you (aim for fewer than 250 words).
  • Your available hours and any flexibility requirements
  • Include one sentence describing something in life that brings you joy!

Email to: [email protected]

We are not looking for a novel. A brief introduction outlining who you are and why this role interests you is ideal. Please keep it under 250 words.

Using AI to assist is fine, however ensure the content reflects you. We value genuine responses.

Applications close: Friday 20th March 2026. We will shortlist and interview as applications are received.

Apply Now