Administration Assistant

We’re looking for an Administration Assistant to join our team!

Are you someone who loves helping people and takes pride in supporting a team behind the scenes?

Do you have great attention to detail and enjoy keeping things organised? If so, Webber Insurance would love to hear from you.

We’re offering an exciting opportunity to join our team as an Administration Assistant. Ideally, this will be a full-time role; however, part-time arrangements (32+ hours per week) can be negotiated to suit the right person.

We’re a close-knit, supportive team that continues to grow sustainably — nine new staff members have joined since the beginning of 2025. The role is not overly insurance-focused, so we warmly welcome applicants from outside the insurance industry.

About Webber Insurance Services

Since starting in 2011, Webber Insurance has grown into a national specialist insurance broker serving clients across Australia, primarily in the professional services and construction sectors. We’re a tech-forward business with no manual filing or paperwork, and we provide full training to ensure you’re confident using our systems.

About the Role

As part of our operations team, you’ll provide vital administrative support that keeps our business running efficiently. You’ll work closely with our brokers, administration and support team to ensure tasks are completed accurately and on time.

Typical responsibilities include:

  • Following up with insurers and customers regarding outstanding documents or payments
  • Checking insurance documents for accuracy and completeness
  • Managing electronic filing, data entry, and working with system templates
  • Following up outsstanding debtors (professional, friendly follow-up)
  • Following up on premium funding defaults
  • Sending insurer documentation and assisting with processing tasks
  • Assisting the broader team with general administrative duties and documentation

What We’re Looking For

To thrive in this role, you’ll need:

  • Exceptional attention to detail (our most important requirement)
  • Ability to work efectively in a team environment, with clear and open communication
  • Strong multitasking skills and good time management
  • Comfort with change, as processes and systems can evolve regularly
  • Previous experience in a customer service or administration role
  • Confidence in using technology, with proficiency in MS Office and general PC skills
  • Reliability, initiative and a willingness to learn

What We Offer

  • Competitive remuneration, dependent on experience
  • Flexibility: full-time preferred, with part-time options (32+ hours/week) negotiable; ability to work from home once you are fully trained, with staff in the office at least twice a week
  • Additional leave: a paid Wellness Day every month in addition to standard leave entitlements
  • A fantastic team enviromnent where everyone is collaborative and works together to support one another
  • Professional growth: opportunities for development and role progression within a trusted and respected insurance broking business, with paid study options for professional development available but not mandatory

How to Apply

Please submit your resume via SEEK and send a separate email with the following:

  • Email subject line: Application for Administration Assistant
  • Cover letter: Identify the three spelling errors in this job advert and include them in your cover letter
  • Your available hours (days and times you can work)
  • Include one sentence describing something in life that brings you joy!

Email to [email protected]

We are not looking for a novel. A brief introduction outlining who you are and why this role interests you is ideal. Please keep it under 250 words.

Using AI to assist is fine, however ensure the content reflects you. We value genuine responses.

Applications close: Friday 6th March 2026. We will shortlist and interview as applications are received.

Apply Now