Do you have great attention to detail and enjoy supporting a team behind the scenes? If so, we’d love to hear from you!

Due to internal growth and a team promotion, we’re excited to offer a new opportunity for a Receptionist / Administration Assistant to join our Kensington Park-based office.

This role is open to both part-time and full-time applicants, with a minimum requirement of being available on Wednesdays and Fridays.

In this role, you’ll be the face (and voice!) of our business. Your responsibilities will include:

• Answering incoming phone calls and directing enquiries with professionalism and warmth
• Checking insurance documents for accuracy
• Supporting our account managers and technical team with general admin tasks

We’re a close-knit and supportive team, and we’re looking for someone who brings a positive attitude, is eager to help others, and takes pride in delivering great service. Don’t worry, this role isn’t too insurancey!

• Previous experience in a customer service or administration role
• A strong focus on customer service and a professional phone manner
• High attention to detail, especially when reviewing documents
• Confidence in sending clear and professional emails
• Good time management and the ability to multitask
• Proficiency in MS Office and general PC skills
• Reliability, initiative, and a willingness to learn

• Remuneration: A competitive remuneration package, dependent on experience.
• Flexibility: Flexibility with part-time or full-time hours, depending on your availability, with the ability to work one day a week at home once you are fully trained
• Additional Leave Entitlements: Staff are provided a paid ‘Wellness Day’ every month in addition to standard leave entitlements.
• Professional Growth: Opportunities for development within a trusted and respected insurance broking business. Paid study options for professional development are also negotiable.

If this role seems like a perfect fit for you, please submit your resume online through SEEK and send a separate email with the following:

• Email header – Application for Receptionist / Administration Assistant – Webber Insurance Services
• Attach a cover letter that starts with – Hi Chris, my name is ….. and my favourite colour is …..
• Include your available hours to work
• Email to [email protected]

We’re not looking for a novel — just a short introduction to who you are and why this role caught your eye. Applications without a cover letter will not be considered.

If you have any queries about the role prior to applying, please email [email protected].